Jacob Knowlton

My Job with Goodwill consisted of assisting customers with their donation and sales needs. I priced all items you can imagine, organized items, lifted many items, and stocked the retail floor daily. Some of the skills I obtained are listed below!

• Worked varied hours to meet seasonal and business needs.
• Greeted customers and offered assistance for increased customer satisfaction.
• Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
• Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
• Provided product price information to customers.

As a senior in high school this job was perfect! It complied well with my school schedule and taught me many things. My responsibilities included ensuring rules were followed, cash handling, food handling, cleaning duties, closing tasks, and technology maintenance! Some of the skills that stuck with me are listed below!

• Kept games moving by maintaining game rules and managing game conflicts.
• Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
• Enforced gymnasium policies such as no foul language, taunting or poor sportsmanship to maintain respectful playing atmosphere.
• Fielded public issues and complaints.
• Inspected and prepared courts for play by adjusting backboards, checking condition of bleachers and verifying debris-free court surface.

At GNC my job was to connect with any and all customers! Ask them about their needs, goals, or any other service they were seeking. I also stocked shelves, tagged product, handled cash, maintained a clean store, and kept consistent records of sales. A few skills I maintained from GNC are below!

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Provided positive first impressions to welcome existing, new, and potential customers.

UPS was a great experience for me, and taught me many things!

My responsibilities included primarily loading and unloading trucks, and helping my driver Jim deliver packages! My skill takeaways are listed below.

• Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
• Exhibited good attendance, work habits, and willingness to learn job functions.
• Prevented damage to packages and products by correctly securing loads.
• Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
• Maintained vehicle organization and cleanliness and reported any issues to driver.
• . Upheld company values through excellent customer service skills while addressing client inquiries or concerns regarding their deliveries.
• Followed workplace and on-truck safety guidelines and regulations to prevent accidents and mishaps.
• Assisted driver with product or package deliveries to residential and commercial locations.