Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jacob Koerner

Brookfield,IL

Summary

Safety-conscious and solution-oriented problem solver with excellent communication skills. Adept at staying alert and focused in emergency situations to ensure personal and employee safety. Possessing physical dexterity to effectively monitor premises when required. Demonstrates proficiency in handling and resolving conflicts in a professional manner.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Yard Spotter

Standard Forwarding LLC/DHL Freight US
12.2020 - 11.2024


  • Conducted thorough pre-trip inspections of yard tractors, identifying any necessary repairs or maintenance concerns promptly.
  • Provided reliable support during peak periods, effectively managing increased workload demands.
  • Maintained an organized yard, positioning trailers in designated spaces to optimize workflow.
  • Promoted safety standards through diligent adherence to company policies and procedures.
  • Loading and unloading trailers with Forklift

Driver Helper

Schamberger Bros Inc
01.2020 - 05.2020
  • Responsible for delivering beverages to various bars, restaurants and stores.
  • Loaded and unloaded trucks efficiently, minimizing damage to goods and optimizing space utilization.
  • Used hand trucks and dollies to safely transport heavy and cumbersome loads which often entailed 1 to 15 stacks/cases of the heavy products.
  • Used pallet jack to move and rearrange displays or move larger quantity's of product.
  • Delivery of products included having to place and arrange them in the designated cooler/display at establishment.
  • Improved customer satisfaction by providing timely and efficient delivery assistance to drivers.
  • Upheld company values through excellent customer service skills while addressing client inquiries or concerns regarding their deliveries.
  • Contributed to a positive team atmosphere by collaborating closely with fellow Driver Helpers and other staff members.


Porter/Greeter

Continental Nissan
03.2019 - 01.2020


  • Responsible for moving and washing vehicle as needed.
  • Greeted customers and cultivated warm relationships with regular clients.
  • Assisted in placing vehicles in the correct service area
  • Assisted customers by driving them home.
  • Assisted techs and mechanics as need.
  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.

Radiology Transporter

Lagrange Hospital
06.2018 - 12.2018
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchair, and stretchers.
  • Expedited patient care by efficiently communicating with medical staff regarding patient arrival times and appointment schedules.
  • Assisted at the front desk as needed with checking patients in and out.
  • Demonstrated compassionate care, establishing trust with patients and families throughout the transportation process.
  • Enhanced patient comfort by providing timely and efficient transportation to radiology appointments.
  • Reduced patient wait times through effective coordination with nursing staff and other departments.
  • Consistently received positive feedback from patients and coworkers, reflecting a strong commitment to excellent service and professionalism.
  • Upheld HIPAA regulations while handling sensitive patient information during daily interactions and record-keeping tasks.
  • Complied with all hospital safety protocols during patient transfers, minimizing risk of injuries or accidents.
  • Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
  • Maintained confidentiality of patient data and condition to safeguard health information.
  • Optimized equipment availability by performing routine maintenance checks on transport devices, such as wheelchairs and stretchers.



Stocker/Receiver

West Elm
05.2017 - 11.2017


  • Unloaded, sorted and stocked merchandise according to store layout and product placement.
  • Answered customer questions and provided detailed product information.
  • Maintained effective team member communication.
  • Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.

Education

High School Diploma -

Riverside Brookfield Twp High School
Riverside, IL
01.2015

2016- 2017 - Criminal Justice

Triton College
River Grove, IL

Skills

  • Proficient in lifting 65 lbs or more
  • Effective listening
  • Problem-solving skills
  • Client engagement
  • Conflict resolution
  • HIPAA regulations knowledge
  • Commitment to patient safety

Certification

  • CDL-A (January 2025 to April 2027)
  • Driver's License

Timeline

Yard Spotter

Standard Forwarding LLC/DHL Freight US
12.2020 - 11.2024

Driver Helper

Schamberger Bros Inc
01.2020 - 05.2020

Porter/Greeter

Continental Nissan
03.2019 - 01.2020

Radiology Transporter

Lagrange Hospital
06.2018 - 12.2018

Stocker/Receiver

West Elm
05.2017 - 11.2017

High School Diploma -

Riverside Brookfield Twp High School

2016- 2017 - Criminal Justice

Triton College
Jacob Koerner