Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Kraft

West Fargo

Summary

Experienced Technical Writer with a reputable track record at Multi-Tech with the ability to translate complex technical information into user-friendly documentation. Skilled in editing, instruction writing, and technical research, I enhance clarity and usability while collaborating effectively with across teams to ensure accuracy and compliance with editorial standards.

Overview

7
7
years of professional experience

Work History

Technical Writer

Multi-Tech
05.2019 - Current
  • Wrote Service Manuals and Instructions using Windchill & Arbortext for types of heavy equipment.
  • Conducted thorough document reviews to identify inaccuracies, inconsistencies, or areas needing clarification.
  • Followed company policies and editorial guidelines to craft thorough, well-written content.
  • Collaborated with cross-functional teams to gather information for accurate and comprehensive documentation.
  • Enhanced user experience by simplifying complex technical concepts into easy-to-understand documentation.

Mechanic Technician

S&S Landscaping
11.2018 - 05.2019
  • Maintained the business's fleet vehicles and equipment.
  • Maintained a clean and organized work environment, adhering to industry best practices for safe operation of equipment and tools.
  • Demonstrated versatility by successfully completing a variety of automotive repairs, including engine overhauls, transmission replacements, and suspension work.

Education

Associate of Applied Science - Automotive Technician

North Dakota State College of Science
Wahpeton, ND
05-2008

Skills

  • Editing and proofreading
  • Effective writing
  • Document formatting
  • Instruction writing
  • Technical research

Timeline

Technical Writer

Multi-Tech
05.2019 - Current

Mechanic Technician

S&S Landscaping
11.2018 - 05.2019

Associate of Applied Science - Automotive Technician

North Dakota State College of Science

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