Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Jacob Krahn

Waukesha,Wisconsin

Summary

Dedicated professional with a track record of enhancing customer satisfaction at Sendiks and fostering a positive learning environment at Waukesha North High School. Skilled in active listening and co-teaching, adept at collaborating with families and teams to achieve goals. Proven ability to drive improvements and maintain professionalism in diverse settings.

Overview

4
4
years of professional experience

Work History

Respite Care Provider

Jenna Gapinski
06.2024 - Current

Provide respite care for a boy with Autism. Includes watching him, making food, driving around, and helping him with arts and crafts.

Marching Band Technician

Waukesha North High School
03.2022 - Current
  • Served as a role model for students, demonstrating professionalism, enthusiasm, and commitment to the program''s success.
  • Upheld high standards of discipline while maintaining an enjoyable atmosphere during practices and performances.
  • Improved musicians'' technical skills through targeted instruction and practice sessions.
  • Help the frontline get through music when other important instructors are away

Customer Service Office Associate

Sendiks
09.2020 - 08.2024
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Managed high call volume with a professional demeanor, ensuring timely resolution of inquiries.
  • Maintained a well-organized workspace, contributing to a positive work environment for all associates.
  • Established rapport with customers by demonstrating empathy and understanding their unique situations.
  • Resolved escalated issues by employing active listening skills and offering tailored solutions that met individual needs.

Education

Bachelor of Science - History Education

University of Wisconsin Whitewater
Whitewater, WI
05.2025

GED -

Waukesha North High School
Waukesha, WI
06.2021

Skills

Family collaboration

Recreational Activities

Teamwork and Cooperation

Active Listening

Professionalism

Growth Mindset

Co-Teaching and Co-Planning

Affiliations

  • WCSS

Timeline

Respite Care Provider

Jenna Gapinski
06.2024 - Current

Marching Band Technician

Waukesha North High School
03.2022 - Current

Customer Service Office Associate

Sendiks
09.2020 - 08.2024

Bachelor of Science - History Education

University of Wisconsin Whitewater

GED -

Waukesha North High School
Jacob Krahn