Jacob Kulovany
Waukesha,WI
Summary
Successful Crew Trainer highly effective at building rapport with new team members and helping each get acclimated to the environment, customer needs, and restaurant operations.
A hardworking and passionate job seeker with strong organizational skills eager to secure a leadership position. Ready to help the team achieve company goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Crew Trainer
Oberweis Dairy
11.2021 - 08.2023
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety, and customer service.
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Provided coaching and mentoring to employees.
Education
High School Diploma -
Downers Grove South
Downers Grove, IL05.2022
Skills
- Trainer Mentoring
- Role Modeling
- Food Safety
- Restaurant Operation
- Team Leadership
- Safe Food Handling
- Staff Training
- Workplace Safety
- Conflict Resolution Techniques
- Employee Engagement
- Complaint Resolution
- Customer Service
Accomplishments
- Raised over $3000 for an organization known as One Heartland, by reaching out to the community via GoFundMe and through physical donation collection.
Certification
- ServSafe Manager, ServSafe Allergen, and ServSafe Food Handler.
Timeline
Crew Trainer
Oberweis Dairy
11.2021 - 08.2023
High School Diploma -
Downers Grove South
- ServSafe Manager, ServSafe Allergen, and ServSafe Food Handler.
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