Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jacob LaGrone

Holtsville, NY 11742-2561

Summary

Experienced with guest interaction, ensuring welcoming and positive environment. Utilizes effective communication and problem-solving to address guest needs. Knowledge of event coordination and maintaining operational standards. Seeking to work on perfecting current skills while also growing and learning new skills to better serve the needs of employers.

Overview

2026
2026
years of professional experience

Work History

Bay Host

TopGolf
10.2024 - Current
  • Efficiently processed payments from customers, resolving any discrepancies in a timely manner to ensure accurate financial records.
  • Answered guest questions with responses about menu, promotions and specials.
  • Streamlined communication between front-of-house staff and kitchen team members by relaying orders accurately, resulting in improved food quality delivered to guests.
  • Enhanced guest satisfaction by providing exceptional customer service and promptly addressing their needs.

Server

Ttown Cafe
09.2023 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Server

Logan's Roadhouse
2019 - 2022
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Line Worker

Mercedes Benz U.S. International
2021 - 2021
  • Adapted quickly to changing production schedules, effectively managing workload to meet deadlines consistently.
  • Ensured consistent product quality through rigorous quality control checks and adherence to company standards.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Collaborated with team members to meet daily quotas and improve overall productivity on the line.

Education

High School Diploma -

Brookwood High School
Cottondale, AL

Skills

  • Punctuality
  • Maintaining composure
  • Cleanliness
  • Customer service
  • Problem-solving
  • Attention to detail
  • Verbal and written communication
  • Relationship building
  • Customer relations
  • Flexible schedule

Timeline

Bay Host

TopGolf
10.2024 - Current

Server

Ttown Cafe
09.2023 - 09.2024

Server

Logan's Roadhouse
2019 - 2022

Line Worker

Mercedes Benz U.S. International
2021 - 2021

High School Diploma -

Brookwood High School

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