Jacob Langdon
Albuquerque,NM
Summary
12+ years of experience in this industry has prepped me for this opportunity to become a GSME. Having pride in your work, applying attention to small details, and being willing to ask for technical input has kept me successful in the past years. I believe I have the knowledge, determination, and the grit to maintain these generators to Manufacture/State of NM specifications with the help of local vendors, local SME’s, CFE’s and CFT’s. This job is crucial and I value its importance. Staying on top of the maintenance curve for optimal system performance is the key to having an operational backup power system.
- Excellent interpersonal, analytical, oral and written communication skills.
- Organized and dependable and successful at managing multiple priorities with a positive attitude.
- Knowledge of critical facility operations with experience or understanding of procedure-based work.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Field Service Technician
Cummins Inc.
05.2021 - Current
- Maintain a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Follow safety procedures to avoid injuries in field.
- Maximize operational efficiency by consistently meeting deadlines and maintaining a high level of productivity while adhering to safety guidelines.
- Review technical documentation to complete equipment maintenance and repair.
- Install new equipment and analyzed data, develop metrics, and identify trends related to generator reliability. Contribute to generator maintenance and repair strategy.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Diagnose, troubleshoot, repair, and maintain generators and all associated systems.
- Complete partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Establish positive customer relationships by providing punctual, cost-effective solutions.
- Enhance system performance through troubleshooting, diagnosing, and repairing complex electronic and mechanical systems.
- Interpret equipment diagrams and blueprints to fully understand mechanical and electrical systems in need of service.
- Continuously expand knowledge base through ongoing training and certification programs, staying current with industry advancements.
Diesel Technician Level 2
Cummins Inc.
01.2017 - 05.2021
- Researched product's technical specifications and accurately communicated information.
- Attended trainings and workshops to learn about new products.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
- Enhanced workshop safety through consistent adherence to established protocols and guidelines.
- Adhered to safety regulations while servicing vehicles, preventing injuries and accidents.
- Inspected all systems to assess function and uncover defects.
- Worked flexible hours; nights, weekends and holiday shifts.
Diesel Mechanic Level 1
Cummins Inc.
08.2014 - 12.2017
- Documented findings
- Disassembled and repaired diesel engines.
- Contributed to a positive work environment with strong interpersonal skills, teamwork abilities, and effective communication among colleagues and supervisors alike.
- Ensured safety compliance by maintaining up-to-date knowledge of federal regulations related to diesel mechanics.
- Ordered parts necessary for repairs.
Cdl Driver/Maintenance/Shop Assistant
Cummins Inc.
Albuquerque , NM
06.2012 - 08.2014
- Worked well in a team setting, providing support and guidance.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
High School Diploma -
La Cueva High School
Albuquerque, NMSkills
- Electrical/Mechanical/Fuel Systems Troubleshooting
- Heavy Duty Engine Repair
- Customer Service Orientated
- Equipment Inspection/Repair
- Product knowledge
- Proficient in Software pertaining to Facebook generator Control Systems
Certification
- Cummins Engine Repair/Diagnostics for ISB, ISC, ISL, ISX, X15, with 2150,2250,2350,2450 ECM'S
- X15 XPI Efficiency Series
- NOW Leo- World Wide Mid-Range Warranty Rebuilds
- Fundamentals of Generators
- PCC 1302- Controls
- PMA and Loadbanking
- OTEC- Transfer Switches
- NFPA 70E- Electrical Training
Timeline
Field Service Technician
Cummins Inc.
05.2021 - Current
Diesel Technician Level 2
Cummins Inc.
01.2017 - 05.2021
Diesel Mechanic Level 1
Cummins Inc.
08.2014 - 12.2017
Cdl Driver/Maintenance/Shop Assistant
Cummins Inc.
06.2012 - 08.2014
High School Diploma -
La Cueva High School