Jacob Lansaw
Charlestown,SC
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista/Food Prep/Cashier
Beech Cafe
08.2023 - 11.2024
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Sanitized kitchen surfaces and washed food prep tools, utensils and equipment.
- Helped customers complete purchases, locate items, and join reward programs.
Marina Dock Hand
Safe Harbor Marinas
04.2023 - 08.2023
- Checked tools and equipment to prevent accidents and injuries.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Followed safety protocols while working, avoiding accidents and injuries.
- Demonstrated respect, friendliness and willingness to help wherever needed.
SPECIALIST
Apple
08.2021 - 12.2021
- Handled important, high value merchandise and ensured that merchandise was stocked correctly.
- Directly responsible for satisfying customers wants and needs as well as answering any questions they may have had about the products.
- Consistently received high performance reviews by customers, peers, and managers.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
DELI ASSOCIATE
Publix
04.2021 - 07.2021
- I was responsible for creating Publix subs with specific instructions, distributing the correct amount of deli meat or cheese that the customer desires, managing and cleaning the meat and cheese slicers, and making sure that everything in front of the deli counter is presentable and clean.
- Providing great customer service and listening to customer feedback.
- Cooking new batches of food in the kitchen to stock up for the lunch rush.
- Cleaning up after the store closes.
CAMP COUNSELOR
YMCA Camp Ocoee
05.2019 - 08.2020
- I was responsible for the safe supervision of children and implementation of activities at the YMCA Camp Ocoee summer sleep away camp.
- Planned and executed camp activities that centered on the personal and social growth of children.
- Directed and supervised campers in their assigned living units.
- Lead overnight excursions for campers covering a range of activities such as, canoeing, tent set up, outdoor cooking, and swimming.
- Oriented campers on summer camp's mission and vision, schedules, and planned activities.
- Created Arts & Crafts activities and supervised art sessions in camp.
- Guided the campers on how to maintain cleanliness, be on time
- Met with other counselors every week to discuss policies that could be more beneficial
- Taught camper's valuable life lessons and proper manners
- Encouraged campers to step out of their comfort zone to try new activities
CAMP COUNSELOR
Bolles Summer Camp
01.2018 - 08.2019
- I was responsible for creating interactive camp activities that ranged from arts and crafts to sports.
- In charge of placing lunch orders for the younger campers to ensure that every camper ate a proper meal.
- Communicated regularly with Director regarding concerns, updates, challenges.
- Provide parents appropriate feedback and information as needed for campers to have a successful camp experience
- Maintain positive relationships with campers by showing sensitivity to campers' emotional needs and problem solving any camper issues effectively.
- Be a role model for campers by following all policies and demonstrating enthusiasm, sense of humor, and self-control.
- Cleaned after the campers and made sure that the campus was presentable.
Education
Bachelor of Arts - History
COLLEGE OF CHARLESTON
Charleston, SC12-2024
High School Diploma - undefined
THE BOLLES SCHOOL
Jacksonville, FL05.2020
Skills
- Technologically Adept (IT/Computer Skills and Setup)
- Avid Photographer
- Product demonstration
- Efficient at Different Types of Data Collection
- Communication
- Collaboration with Teams
- Client relationship building
- Goal oriented
- Exceptional customer service
- Store opening and closing
Certification
American Red Cross First Aid/CPR Certified
Timeline
Barista/Food Prep/Cashier
Beech Cafe
08.2023 - 11.2024
Marina Dock Hand
Safe Harbor Marinas
04.2023 - 08.2023
SPECIALIST
Apple
08.2021 - 12.2021
DELI ASSOCIATE
Publix
04.2021 - 07.2021
CAMP COUNSELOR
YMCA Camp Ocoee
05.2019 - 08.2020
CAMP COUNSELOR
Bolles Summer Camp
01.2018 - 08.2019
High School Diploma - undefined
THE BOLLES SCHOOL
American Red Cross First Aid/CPR Certified
Bachelor of Arts - History
COLLEGE OF CHARLESTON
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