Deadline-oriented Ramp Agent with experience in commercial aviation industry at large hub airport. Polished and efficient with desirable communication skills. Lifts up to 50 pounds and adheres to commercial airline protocols. Motivated employee with excellent time management skills. True problem-solver remains calm under pressure to meet departure schedules. Trained in flight line operations and safety through 1 years of aviation experience. Diligent Warehouse Associate offering 1 years of comprehensive industry experience. Adept at loading and unloading trucks, shipping and receiving and order picking and packing. Reliable and safety-conscious with excellent freight labeling capabilities.
Hi, I’m
Jacob Laurie
Cherry Valley,California
Summary
Overview
8
years of professional experience
1
Certification
Work History
Amazon.com, Inc. Or Its AffiliatesSan Bernardino, CA
Air Gateway Associate
09.2021 - Current
Job overview
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
- Trained in diverse pieces of equipment and useful attachments to handle team needs.
- Maintained and cleaned equipment after each job and inspected.
- Communicated with ground team members and fellow operators to prevent safety hazards and keep materials moving.
- Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
- Coordinated ground crew activities to complete objectives on schedule.
- Connected electrical power unit and hoses to aircraft.
- Reported equipment malfunctions to supervisor for immediate repair attention to avoid creating flight departure delays.
- Operated equipment while observing standard safety procedures.
Beyond Clean ServicesBeaumont, CA
Senior Lead Technician
06.2016 - Current
Job overview
- Tracked equipment and inventory, maintaining prescribed levels for technical equipment and supplies.
- Maintained accurate records of malfunctions, installations, and service calls according to company guidelines.
- Maintained quality assurance and customer satisfaction objectives.
- Executed diagnostics, troubleshooting and evaluation on company equipment.
- Completed job reports and logs immediately following service calls.
- Onboarded new employees with training and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Developed and maintained relationships with customers and suppliers through account development.
- Approved regular payroll submissions for employees.
- Conducted monthly inventories of raw materials and components on work floor.
Puroclean Restoration ProfessionalsRedlands, CA
Restoration Technician
01.2019 - 09.2021
Job overview
- Placed fans and dehumidifiers in strategic room locations to remove moisture from carpet, air, and upholstery.
- Sprayed and fogged upholstery, carpets and accessories with conditioners, protectors, deodorizers, and disinfectants.
- Cleaned and restored interiors of homes damaged by fire, water or smoke, using commercial cleaning equipment.
- Worked safely in disaster environment by adhering to company and quality procedures.
- Completed tear-down of existing structures and prepared for new construction.
- Leveraged latest techniques and equipment to complete damage mitigation and restoration to highest standards.
Education
Yucaipa High SchoolYucaipa, CA
High School Diploma
06.2016
University Overview
Skills
- Aircraft Loading and Unloading
- Privacy Protocols
- Task Prioritization
- Ramp Checklist Completion
- Safety Procedures
- Equipment Inspection
- Team Leadership
- Dependable and Responsible
- Problem Resolution
- Securing Cargo
- Adaptable to Changing Needs
- Damage Prevention
Accomplishments
Accomplishments
- Willingly took on new duties and responsibilities when asked by supervisor and finished tasks on time, resulting in a pay increase.
- Supervised team of 12 staff members.
- Documented and resolved unserviceable unit loading devices which led to zero delay in aircraft loading.
- Used Microsoft Excel to manage inventory tracking spreadsheets.
Certification
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Timeline
Air Gateway Associate
Amazon.com, Inc. Or Its Affiliates
09.2021 - Current
Restoration Technician
Puroclean Restoration Professionals
01.2019 - 09.2021
Senior Lead Technician
Beyond Clean Services
06.2016 - Current
Yucaipa High School
High School Diploma
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