Jacob Lawrence Brossett
Panama City
Summary
An accomplished Program Manager with an in-depth understanding of developing and implementing outpatient wound care and hyperbaric programs. Well-versed in spearheading new initiatives to support functional operations and project completion. Excellent aptitude for financial management, stakeholder engagement, physician procurement, and hospital contract management. Flexible, detail-oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Route Driver
Compass Group USA
Charlotte
07.2025 - Current
- Delivered products to customers along designated routes, ensuring timely and safe arrivals.
- Collaborated with team members to streamline route planning, improving overall delivery efficiency.
- Updated dispatch on delivery schedules and customer requests to enhance communication flow.
- Addressed customer inquiries and resolved issues during delivery interactions.
- Adhered to safety regulations and company policies throughout all driving activities.
- Maintained professional appearance and attitude at all times while representing the company.
Operations Manager/Owner
Brossett Enterprises, LLC
Panama City Beach
11.2018 - Current
- Manage the company's annual budget, payroll, equipment inventory, and tax reporting.
- Negotiate contracts with hospitals for hyperbaric services, establishing strong partnerships and securing service agreements.
- Oversee patient service interactions to maximize patient satisfaction per state and CMS compliance standards.
- Review company KPI's with employees annually with a focus on hyperbaric chamber patient safety and insurance billing practices.
Route Manager
The Quality Companies, Inc (sold to Compass Group)
Tallahassee
04.2024 - 07.2025
- Coordinated with team members to optimize route planning, improving overall delivery efficiency.
- Delivered products to customers in designated routes efficiently and safely.
- Resolved customer inquiries and issues during delivery interactions to enhance satisfaction.
- Reviewed routes and delivery time frames to prioritize deliveries and proactively address potential delays.
- Adhered to safety regulations and company policies throughout all driving activities.
- Processed customer payments accurately
Market Research Analyst and Trader
Self-employed
Panama City Beach
01.2020 - 04.2024
- Developed trading strategies through market analytics, leveraging emerging research, technical analysis, and global trends to identify profitable opportunities.
- Evaluated trading strategies' performance and adjusted approaches to align with profitability goals, enhancing overall trading effectiveness.
- Risk Management: Implement risk management protocols to minimize losses and optimize trading performance. Set stop-loss orders and adhere to risk limits.
- Monitored compliance with regulations to maintain industry standards.
Director of Program Implementation
Brossett Corporation
Monroe
02.2008 - 05.2020
- Designed and implemented over 40 advanced wound care and hyperbaric programs to meet facility goals while ensuring compliance with state and federal guidelines.
- Reduced staffing costs for wound care programs by 35% through procedure improvements, staff cross-training, and optimized layouts.
- Enhanced infection control policies, resulting in a 20% improvement in patient healing rates and increased satisfaction.
- Oversaw budget planning and allocation across multiple departments to ensure financial efficiency.
- Facilitated training programs that improved employee skills and knowledge, enhancing overall team performance.
- Conducted over 300 site visits to resolve physician conflicts, address administrative concerns, and collaborate on growth strategies.
- Coordinated communication between executive leadership and department heads to streamline operations.
- Directed stakeholder engagement initiatives that strengthened partnerships and improved collaboration.
Education
Master of Science - Healthcare Administration
University of Southern New Hampshire University
Manchester, NH01-2020
Bachelors Degree - Small Business Management and Entrepreneurial Finance
University of Louisiana at Monroe
Monroe, LA01-2010
Skills
- Delivery Logistics
- Safety Protocols
- Risk management
- Process improvement
- Microsoft Office
- Time management
- Team leadership
- Excellent customer service
- Effective communication
- Strong work ethic
- HIPAA compliance
- Scheduling and planning
- Financial analysis
- Stakeholder engagement
- Conflict resolution
- Training and development
- Risk analysis and management
- Software documentation (EHR)
Certification
- Safety Director for Hyperbaric Chamber Systems, San Antonio, Texas, 05/12
- Certified Hyperbaric Technician, West Monroe, Louisiana, 05/04
Certifications in Progress
- Preparing to become PMP Certified (expected May 2026).
- Preparing to acquire a certification as a Certified Health Data Analyst (CHDA) and DASCIN Enterprise Big Data Professional (EBDP) (expected Aug 2026.)
Timeline
Route Driver
Compass Group USA
07.2025 - Current
Route Manager
The Quality Companies, Inc (sold to Compass Group)
04.2024 - 07.2025
Market Research Analyst and Trader
Self-employed
01.2020 - 04.2024
Operations Manager/Owner
Brossett Enterprises, LLC
11.2018 - Current
Director of Program Implementation
Brossett Corporation
02.2008 - 05.2020
Master of Science - Healthcare Administration
University of Southern New Hampshire University
Bachelors Degree - Small Business Management and Entrepreneurial Finance
University of Louisiana at Monroe