Jacob Leland
Princeton,NJ
Summary
Motivated recent graduate with comprehensive knowledge of social justice issues and systems affecting marginalized communities. Passionate about developing and facilitating programs to support communities in need. Collaborative and analytical advocate builds strategic partnerships, advocate for clients, and advance change for communities in need.
Overview
7
7
years of professional experience
Work History
Operations Maintenance Associate
St. Marks Methodist Church
01.2022 - Current
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Participated in ongoing training opportunities to stay up-to-date on best practices in facilities maintenance.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Contributed to positive first impressions with meticulous upkeep of entrance areas and walkways.
- Increased efficiency by conducting routine inspections on custodial equipment and performing necessary maintenance tasks.
- Assisted in achieving higher satisfaction levels among facility users, responding quickly to cleanliness and maintenance requests.
- Fostered safer environment by promptly addressing spillages and potential slip hazards.
- Supported event setups and breakdowns, enabling smooth operation of school and corporate events.
Associate
AMC Theatres
06.2017 - 06.2018
- Worked with other staff members for smooth theater operations.
- Troubleshot technical issues to maintain high-quality viewing experience.
- Implemented safety protocols, ensuring secure environment for both staff and patrons.
- Handled cash register transactions accurately while providing friendly service at the concession stand or box office.
- Optimized concession stand layout for faster service, leading to higher customer satisfaction.
- Resolved customer complaints with professionalism, restoring patron satisfaction.
- Welcomed guests to theater with friendly demeanor and smile and directed to screening rooms.
Education
Bachelor of Arts - Sociology
Rutgers, The State University of New Jersey
New Brunswick, NJ05-2024
Skills
- Problem-Solving
- Collaboration and Teamwork
- Excellent Communication
- Organizational Skills
- Attention to Detail
- Adaptability and Flexibility
- Microsoft Office
- Policy understanding
- Decision-Making
- Data Entry Software
- Interpersonal Skills
- Confidentiality Practices
- Cultural Competency
Timeline
Operations Maintenance Associate
St. Marks Methodist Church
01.2022 - Current
Associate
AMC Theatres
06.2017 - 06.2018
Bachelor of Arts - Sociology
Rutgers, The State University of New Jersey
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