JACOB LEVI
Hewlett,NY
Summary
Patient-focused healthcare professional with experience in urgent care, emergency medical services, and public-facing operations. Supports patient intake, triage, vital signs, vaccine administration, clinical documentation, and smooth workflow through clear communication, safety monitoring, and teamwork.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Site Manager & Lead Vaccinator
Centers Urgent Care
New York, NY
01.2021 - 07.2022
- Administered COVID-19 vaccinations while following established safety procedures and clinical protocols.
- Streamlined patient flow and coordinated daily clinic operations, enhancing overall patient service efficiency.
- Delivered hands-on patient care in fast-paced urgent care setting, managing patient check-in and triage support.
- Measured and documented patient vital signs and maintained accurate clinical records.
- Communicated compassionately and professionally with patients throughout the care process.
- Coordinated staff coverage and trained team members, ensuring compliance with workplace procedures.
- Utilized Salesforce software to manage scheduling and track inventory levels efficiently.
EMT — Interfacility Transport & 911 EMS
Senior Care EMS
New York, NY
09.2019 - 07.2021
- Delivered critical support in emergency medical situations, ensuring timely and effective assistance to patients in dynamic conditions.
- Exercised sound judgment during emergency responses, clear communication, and the ability to remain composed under pressure.
- Engaged professionally with patients, the public, and personnel to facilitate clear communication during emergency and transport operations.
- Collaborated with personnel to enhance emergency response coordination and optimize patient transportation processes.
- Maintained detailed patient care and call documentation.
Seasonal Greenmarket Site Lead
GrowNYC
New York, NY
05.2025 - Current
- Coordinated daily operations in a busy public-facing environment, enhancing vendor support and community engagement.
- Maintain accurate transaction records and follow procedures for SNAP/EBT and incentive programs.
- Resolved questions and concerns professionally, effectively managing competing priorities to ensure smooth operations.
- Supported safe, organized operations in a high-traffic setting, contributing to a positive experience for vendors and customers.
Barista
Aura Coffee
Brooklyn, NY
09.2022 - 04.2025
- Provided attentive, accurate service to enhance customer satisfaction in a fast-paced environment.
- Trained new employees on service standards and operational procedures to ensure consistency and quality.
- Collaborated with team members to effectively manage multiple responsibilities and maintain workflow.
Education
true - Nursing
Nassau Community College
Garden City, NY06-2028
High School Diploma - BCA
BCA
Skills
- COVID-19 vaccine administration
- Triage support and patient intake
- Emergency medical services and first aid
- Clinical charting and charting
- Electronic health records
- Salesforce and electronic health records management
- Patient evaluation
- Infection prevention and safety monitoring
- Patient communication and education
- Patient instruction
- Team collaboration
- Team collaboration and training
- Safety oversight
Personal Information
Driving License: Driver's license
Certification
American Heart Association (AHA) CPR Certification, EMT experience in interfacility transport and 911 emergency medical services, Driver's license, Salesforce and point-of-sale systems, Food Handler credential
Timeline
Seasonal Greenmarket Site Lead
GrowNYC
05.2025 - Current
Barista
Aura Coffee
09.2022 - 04.2025
Site Manager & Lead Vaccinator
Centers Urgent Care
01.2021 - 07.2022
EMT — Interfacility Transport & 911 EMS
Senior Care EMS
09.2019 - 07.2021
true - Nursing
Nassau Community College
High School Diploma - BCA
BCA