Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Lewallen

Augusta,GA

Summary

Dynamic Cyber Operations Specialist with a proven track record at the US Army in network optimization and threat detection. Adept at vulnerability assessment and incident response, I excel in enhancing IT infrastructure resilience. Strong leadership and training skills foster team efficiency, driving significant improvements in operational performance.

Overview

16
16
years of professional experience

Work History

Cyber Operations Specialist

US Army
Augusta, GA
03.2020 - 04.2026
  • Identified bottlenecks in network performance and optimized overall efficiency.
  • Analyzed system logs to detect potential threats and suspicious activities.
  • Assisted in developing disaster recovery plans for IT infrastructure continuity.
  • Evaluated complex computer systems to assess vulnerabilities and mitigate risks.
  • Performed administrative duties consistently for over one year.

Assistant Store Manager

E.C. Barton
Augusta, GA
09.2017 - 03.2020
  • Managed daily store operations and staff schedules to enhance efficiency.
  • Ensured compliance with company policies and safety standards consistently.
  • Trained new employees on store procedures and customer service techniques.
  • Monitored sales trends to identify product promotion opportunities.
  • Utilized digital design software to create custom kitchens and bathrooms.

Store Manager

Culpepper Lumber Company & Ace Hardware
Evans, GA
08.2012 - 09.2017
  • Directed daily store operations, ensuring efficient workflows among staff members.
  • Trained team on product knowledge and customer service skills to enhance performance.
  • Managed inventory levels, including stock assessments and supply ordering processes.
  • Recruited and supervised new employees, fostering a knowledgeable workforce.
  • Developed weekly work schedules for personnel to optimize staffing efficiency.
  • Cultivated relationships with key customers and stakeholders to expand business networks.
  • Executed strategic initiatives that increased revenue and penetrated new markets.

Cashier/Cook

Zaxby's Chicken
Evans, GA
12.2009 - 01.2012
  • Processed customer transactions accurately and efficiently at Zaxby's Chicken.
  • Maintained cleanliness and organization of the cashier station and dining area.
  • Handled cash, credit, and gift card transactions with care and precision.
  • Stocked shelves with merchandise when needed.
  • Worked closely with front-end staff to assist customers.
  • Assisted in training new cooks on menu items and cooking techniques.

Education

Some College (No Degree) - Political Science And Government

Georgia Military College
Martinez, GA

Some College (No Degree) - Cybersecurity

Augusta University
Augusta, GA

Skills

  • Network optimization
  • Threat detection
  • Disaster recovery
  • Vulnerability assessment
  • System analysis
  • Incident response

Timeline

Cyber Operations Specialist

US Army
03.2020 - 04.2026

Assistant Store Manager

E.C. Barton
09.2017 - 03.2020

Store Manager

Culpepper Lumber Company & Ace Hardware
08.2012 - 09.2017

Cashier/Cook

Zaxby's Chicken
12.2009 - 01.2012

Some College (No Degree) - Political Science And Government

Georgia Military College

Some College (No Degree) - Cybersecurity

Augusta University

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