Jacob Lewis
Clarksburg
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
1
1
year of professional experience
Work History
PT Sales Associate Cashier
Food Lion
04.2023 - Current
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Engaged with customers to effectively build rapport and lasting relationships.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Monitored customers for signs of security concerns and escalated issues to management.
- Proven ability to learn quickly and adapt to new situations.
PT Customer Service Leader
Food Lion
11.2023 - Current
- Used software to keep records of customer interactions, customer accounts, and file documents.
- Investigated and resolved accounting, service and delivery concerns.
- Educated customers about billing, payment processing and support policies and procedures.
- Assisted customers with returns, refunds and resolving transaction issues.
- Worked flexible schedule and extra shifts to meet business needs.
- Reconciled cash drawer end of each shift, accounting for errors, and resolving discrepancies.
- Answered questions about store policies and addressed customer concerns.
- Worked effectively in fast-paced environments.
PT Stocker
Food Lion
08.2023 - Current
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Moved pallets from trucks and around warehouse with pallet jacks to stay on top of demanding schedules.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
United Technical Center
Clarksburg, WV08.2025
High School Diploma -
Robert C. Byrd
Clarksburg, WV04.2025
Skills
- Sales Support
- Customer Relations
- Employee Coaching
- Calm and Professional Under Pressure
- Teamwork and Collaboration
- Product Recommendations
- Order and Refund Processing
- Problem Resolution
- Cash Handling
- Store maintenance
Timeline
PT Customer Service Leader
Food Lion
11.2023 - Current
PT Stocker
Food Lion
08.2023 - Current
PT Sales Associate Cashier
Food Lion
04.2023 - Current
High School Diploma -
United Technical Center
High School Diploma -
Robert C. Byrd