Jacob Linton
Plano
Summary
Dedicated Veteran with 6 years serving in Navy as enlisted member of large team. Excellent abilities to follow direction, lead others and find solutions. Known for perseverance in task completion and outstanding work ethic.
Overview
12
12
years of professional experience
Work History
Systems Engineer
Truno Technology
09.2022 - 10.2023
- Documented system configuration, mapping and processes.
- Supported system users, educating employees on troubleshooting and problem-solving protocols.
- Proposed technical feasibility solutions for new system designs and suggested options for performance improvement of technical components.
- Conducted end-user reviews for modified and new systems.
- Collaborated with executive team to define business requirements and systems goals.
- Completed software updates and assessed security patches for optimized computer use.
- Verified compliance with applicable performance metrics and compatibility expectations.
- Assisted employees with resolving network problems at remote locations.
- Implemented networking and server changes to meet client budgets and needs.
Research Administrator
Texas Tech University
09.2021 - Current
- Identified and resolved data issues to drive accuracy and integrity.
- Managed informed consent forms, personal waivers and other critical paperwork.
- Reviewed work of team members, assessed quality of research and recommended improvements.
- Broke down technical information for non-technical people.
- Prepared written reports for clients based upon project specifics.
- Adhered to budgetary limits, reviewed expenditures and prepared financial reports.
- Prepared budgets for each project and managed resources to keep tasks on track.
Active Duty Soldier
US Navy
04.2016 - 08.2021
- Demonstrated leadership by making improvements to work processes and helping to train others.Provided excellent service and attention to customers when face-to-face or through phone conversations.Demonstrated self-reliance by meeting and exceeding workflow needs.Juggled multiple projects and tasks to ensure high quality and timely delivery.Prioritized and organized tasks to efficiently accomplish service goals.Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.Trained extensively on weaponry, tactics and methods of battle.Deployed to areas of civil unrest to provide security services to various fire and police departments and cities.Provided tactical and technical guidance to facilitate all unit duties.Maintained orderly, clean and fully repaired personal equipment.Cultivated excellent worth ethic, dedication to duty and timeliness in all work actions.Displayed leadership in accomplishing assignments and learning new skills.Worked in small groups to accomplish complex goals within tight deadlines and standards.Provided training to ensure each personnel member was up to date on safety requirements and proper use of equipment.Developed and led 45 subordinates, keeping systems and equipment ready for large-scale use.Directly supervised and performed inspections on over 2500 maintenance hours.Supervised 28 field exercises vital to preparing teams for combat and support missions.Managed $6000000000 worth of equipment used for simulation training and real-world activities.Created training manual for employees to use as reference guide.Developed position rotation to support continuous improvement and operator development.Conducted employee evaluations and reviews.Coached and mentored 900 staff members through constructive feedback to develop long-term career goals.
Service Trainer
Cracker Barrell
10.2011 - 03.2016
- Implemented process improvements after noticing several underperforming areas within organization.Listened to customer feedback and responded to maintain or improve processes.Trained employees in proper operational procedures and shared company policies and regulations.Inspected equipment and work stations to comply with established standards and regulations.Collaborated with staff members to plan training seminars and team-building events.Observed employee performance and provided valuable feedback using online performance evaluation software.Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.Juggled multiple projects and tasks to ensure high quality and timely delivery.Prioritized and organized tasks to efficiently accomplish service goals.Demonstrated self-reliance by meeting and exceeding workflow needs.
Education
Bachelor of Science - Computer And Information Sciences
The University of Tennessee - Knoxville
Knoxville, TNHigh School Diploma -
Gateway Christian Schools
Memphis, TN05.2011
Skills
- Critical thinking
- Planning
- Communication
- Multitasking
- Training & Development
- Analytical
- Time management
- Team building
- Managing safety gear
- Report writing
- Coordinating training
- Conducting risk assessments
- Reviewing records
- Personnel mentoring
- Event sequencing
- Storage procedures
- Training and development
- Training coordination
- Risk assessments
- Records review
- Risk Mitigation Strategies
- Microsoft Excel
- Project Management
- Safety Protocols
Timeline
Systems Engineer
Truno Technology
09.2022 - 10.2023
Research Administrator
Texas Tech University
09.2021 - Current
Active Duty Soldier
US Navy
04.2016 - 08.2021
Service Trainer
Cracker Barrell
10.2011 - 03.2016
Bachelor of Science - Computer And Information Sciences
The University of Tennessee - Knoxville
High School Diploma -
Gateway Christian Schools
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