
I have been in a supervisor/lead role at JD sports for two and a half years. I started off as a stock lead then transitioned to a floor supervisor and promoted to my current position as an Assistant store manager. I also have began working as a Human Resource manager at PathwayHome LLC.
The two most key skills I have learned are onboarding and employee record keeping
Recruitment
-Posting Job announcements
-Reviewing resumes
-Manage shared files
Onboarding
-Guides new employees through the starting process
Retention
-Collects and maintains evaluations for staff
State Reports
- Submit quarterly reports for labor and industries, employment security department report
Data security manager
Recruiting/Onboarding
Training supervisors and associates
Responsible for maintaining employee time cards
Closing payroll each week
Opening and closing the store
Monitoring KPI's and other performance metrics
Handling external/internal conflicts and problems
Handling customer issues
Keeping the store up to date with marketing
Responding to all emails accordingly and in a timely matter
Inventory control
Filing paperwork
Customer service
Conducting training observations on associates and supervisors
Opening and closing the store
Training associates under my department
Making sure all product was priced and tagged correctly
Keeping all product in prioritized based on performance, category, sales/promotions
Engaging with customers and servicing them
Handling customer issues
Scanning in all shipment and inventory
Processing all online orders
Stocking shipment and organizing it based on product and category
Bringing out product to associates who requested it for customers
Monitoring shipment history and updates on cartons
Training other stock associates
Engaging and servicing customers
Doing transactions on the register
Replacing any empty slots on the sales wall or replenishing product where it is needed
Helping out with different departments and completing different tasks
Promotion to Assistant store manager
Two time employee of the month
CPR Certified
CPR certified
Enjoys watching and talking about sports
Enjoys hiking and sightseeing
Spends time with friends and family
Spends time with pets
Weightlifting at least three to five times per week