Summary
Overview
Work History
Education
Skills
Timeline
Generic

JACOB LOPEZ

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Customer Service Cashier

Premiere Cinemas
05.2021 - Current

Conducted inventory counts regularly, ensuring accurate stock levels were maintained at all times.

Ensured timely resolution of any discrepancies encountered during daily financial audits.

Referred to price sheets and special sale bulletins to enter price changes.

Helped customers navigate applications and in-store technology to deliver best-in-class experiences.

Set up new sales displays each week with fresh merchandise.

Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.

Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.

Maintained a clean and organized workspace, promoting a welcoming environment for customers.

Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.

Performed cash, card and check transactions to complete customer purchases.

Demonstrated respect, friendliness and willingness to help wherever needed.

Collaborated with colleagues to maintain safety standards throughout the facility, reducing the risk of accidents or incidents involving patrons or staff members.

Promoted upcoming films and special events, effectively increasing attendance rates at the theater.

Enhanced customer satisfaction by efficiently managing ticket sales and providing accurate showtime information.

Provided guidance on seating and ticketing procedures to increase customer satisfaction.

Maintained lobby, hallway, and auditorium cleanliness using various sanitation practices.

Participated in ongoing training sessions provided by management to stay current on industry trends and best practices for theater operations.

Provided assistance to guests with special needs and helped with seat accommodations.

Stocked and organized concession supplies to provide customers with food and beverage options.

Worked flexible hours across night, weekend, and holiday shifts.Maintained current knowledge of store promotions and highlighted sales to customers.

Grocery Store Cashier/Attendant, Food Production

Foodsco
08.2020 - 05.2021

Assisted customers in locating items throughout the store efficiently, providing knowledgeable guidance on products as needed.

Learned duties for various positions and provided backup at key times.

Worked with floor team and managers to meet wide range of customer needs.

Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.

Performed cash, card and check transactions to complete customer purchases.

Participated in ongoing training and development opportunities to stay current with industry trends and best practices.

Stocked shelves and organized merchandise displays for easy retrieval.

Prepared orders for customers without delay to deliver excellent service.

Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.

Maintained current knowledge of store promotions and highlighted sales to customers.

Collected shopping carts from parking lot and returned to stand to keep lot organized.

Youth Sports Referee

YMCA
10.2019 - 04.2020
  • Assisted in developing new and updated rules and regulations to increase game performance and challenges.
  • Assisted in the organization of youth sports events, contributing to their overall success.
  • Ensured smooth transitions between plays by accurately managing the game clock and monitoring timeouts.
  • Consulted with officiating team to discuss violations and play problems, coordinate responses and implement resolutions.
  • Supported player development by providing constructive feedback on performance during games.
  • Utilized varied hand signals to manage games.
  • Promoted sportsmanship among players through clear communication and fair decision making.
  • Kept track of time and scores during games
  • Kept detailed records of match results, penalties, and other relevant statistics for post-game analysis.
  • Stayed physically fit to keep up with pace of games.
  • Reviewed and studied rulebooks to maintain current knowledge of updates and changes.
  • Made impartial and fair decisions to maintain trust and respect of players, coaches and fans.
  • Inspected sporting equipment for compliance with safety and event regulations.

Food Service Clerk

Round Table Pizza
07.2019 - 10.2019
  • Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
  • Sanitized dining ware and kitchen equipment according to health code standards.
  • Prepared and served various food and drink items to customer specifications in fast-paced environments.
  • Accurately handled cash transactions, ensuring balanced registers at shift end.
  • Adjusted food preparation methods in accordance with customer requests.
  • Kept register accurate through correct billing, payment processing, and cash management practices.
  • Cleaned and organized kitchen, dining and service areas.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Operated dishwashing and sanitizing equipment according to manufacturer instructions.
  • Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Verified prepared food met standards for quality and quantity before serving to customers.


Education

No Degree - General Education

Hartnell Community College
Salinas, CA

High School Diploma -

Soledad High School
Soledad, CA
06.2020

Skills

  • POS System Operation
  • Data entry proficiency
  • Store merchandise stocking
  • Inventory Stocking
  • Ticket Sales
  • Order Taking
  • Cleaning and sanitizing
  • Customer Service
  • Able to work well in a team, contributing ideas and cooperating with others to achieve common goals
  • Employed data analysis techniques to identify trends and optimize processes leading to improvements in customer satisfaction
  • Demonstrated strong communication skills to effectively convey product information, policies and procedures
  • Purchase assistance
  • Customer Relations
  • Price Identification
  • Team Supervision
  • Awareness to reactions

Timeline

Customer Service Cashier

Premiere Cinemas
05.2021 - Current

Grocery Store Cashier/Attendant, Food Production

Foodsco
08.2020 - 05.2021

Youth Sports Referee

YMCA
10.2019 - 04.2020

Food Service Clerk

Round Table Pizza
07.2019 - 10.2019

No Degree - General Education

Hartnell Community College

High School Diploma -

Soledad High School
JACOB LOPEZ