Jacob Lopez

• Technical Recruiting Support: Collaborated closely with recruiters, utilizing the UKG HRIS system to streamline talent acquisition processes.
• HRIS System Management (UKG): Worked extensively with the UKG system to support HR functions, including maintaining accurate employee records, generating reports, and assisting in the configuration and optimization of the HRIS to meet recruitment and retention goals.
• Community Engagement: Developed and executed strategies to increase community participation.
• Recruitment Events Coordination: Organized and supported recruitment events, both virtual and in-person, facilitating networking opportunities and candidate outreach.
• Content Creation: Produced engaging content, including newsletters, blog posts, and social media updates, to keep the community informed and connected, also ensuring alignment with recruitment and talent acquisition goals.
• Personally created/developed organizational initiatives to be rolled out for employee engagement across the entire organization such as an employee book club, volunteering competition, and vendor appreciation events with Arctic Wolf.
• Candidate Experience Enhancement: Assisted in creating a positive candidate experience by managing communications through the community platform and the UKG system, ensuring timely responses and follow-ups.
• Customer Support: Acted as the primary point of contact for community members, addressing inquiries and resolving issues to ensure a positive user experience.
• Compensation Discussions: Supported compensation discussions by providing market insights and community feedback, ensuring competitive and fair compensation practices in line with HRIS data.
• Feedback Management: Implemented systems to gather and analyze community feedback, driving continuous improvement of Ntiva’s products, services, and recruitment strategies.

• Administer payroll through SAP for both full-time and temporary employees, Coordinate Orientations and I-9 onboarding and processes with ADP and ICIMS
• Provide coaching and support to managers and employees on performance-related issues.
• Coordinate and deliver training programs on topics such as company policies, HR procedures, and employee development.
• ·Identify opportunities for continuous improvement in HR practices and employee engagement
• Answered employee inquiries regarding health benefits and 401k options.

Talent Acquisition & HR Operations Specialist | Sterilizing/Pharmaceutical Industry

In my role, I played a crucial part in optimizing HR operations and talent acquisition processes within the highly regulated sterilizing/pharmaceutical industry.

• Advanced HRIS Utilization: Leveraged HRIS platforms such as SAP, ADP, and UKG to manage intricate HR processes, including payroll, benefits administration, and compliance tracking. Developed customized workflows and dashboards to monitor KPIs, ensuring data accuracy and regulatory adherence within the sterilizing/pharmaceutical industry.
• Specialized Talent Acquisition: Supported the full recruitment cycle for roles critical to the sterilizing/pharmaceutical industry, including positions at Ethylene-Oxide (EO) facilities. Utilized industry-specific recruitment strategies to identify and attract candidates with the necessary qualifications and compliance knowledge.
• Background Screening & Compliance: Managed background screenings and pre-employment physicals, ensuring candidates met stringent industry regulations before onboarding. Worked closely with facility managers to streamline the onboarding process, reducing time-to-hire while maintaining compliance.

• Employee Engagement Initiatives: Led efforts to enhance employee engagement within the office and manufacturing facilities, focusing on fostering a culture of compliance, safety, and continuous improvement. Developed and executed employee retention programs tailored to the unique demands of the sterilizing/pharmaceutical sector.
• KPI-Driven HR Strategy: Regularly analyzed HR KPIs related to employee retention, benefits utilization, and engagement. Provided actionable insights to senior management, contributing to data-driven decisions that improved workforce stability and overall employee satisfaction.
• Process Optimization in Regulated Settings: Collaborated with HR management to review and improve HR processes specific to the sterilizing/pharmaceutical industry. Implemented best practices and automated key HR functions, reducing manual errors and ensuring regulatory compliance.
• Documentation & Audit Readiness: Spearheaded initiatives to enhance the organization and retention of critical HR documents, ensuring that the company remained audit-ready and compliant with industry regulations at all times.