Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jacob Love

Raleigh,NC

Summary

Accomplished Senior Automation Engineer with exceptional expertise in the Tecan Automated Liquid Handler. Proven track record of successfully designing, implementing, and optimizing complex automation systems using this cutting-edge technology. Skilled in both hardware and software aspects, including configuring and calibrating hardware components for precise liquid handling. Proficient in developing software solutions to automate liquid handling tasks.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Senior Automation Engineer

Tempus Labs Inc.
10.2022 - Current
  • Provided extensive training and technical support to Engineering and Maintenance departments, ensuring smooth operations and efficient utilization of automation technologies.
  • Diagnosed and resolved software issues to enhance functionality and streamline processes, leveraging troubleshooting expertise to overcome obstacles effectively.
  • Demonstrated expertise in Tecan Hardware and FluentControl Software, utilizing in-depth knowledge to optimize automation systems and workflows.
  • Successfully managed the deployment of over 15 Clinical Projects in a CAP and CLIA accredited lab, ensuring adherence to industry regulations and standards.
  • Designed, authored, tested, and optimized automated workflows, harnessing automation skills to enhance efficiency and accuracy in laboratory processes.
  • Executed and meticulously documented test plans and Standard Operating Procedures (SOPs) for automated workflows, including IQ, OQ, PQ, and maintenance procedures, ensuring compliance and reproducibility.
  • Optimized existing automation systems through retrofits and upgrades, enhancing overall performance and reliability.

Technical Services Specialist

Tecan Group Ltd.
04.2020 - 10.2022
  • Collaborated closely with third-party technical support personnel, providing comprehensive technical and engineering information during collaborative automation projects.
  • Designed and executed advanced diagnostic protocols to efficiently detect and verify faults using remote testing methods, ensuring accurate troubleshooting and issue resolution in automated systems.
  • Implemented and adhered to diagnostic and remediation policies, diligently applying prescribed support methods to all assigned automation tickets in compliance with industry standards.
  • Proactively monitored automation call queues, call volumes, and performance metrics, identifying and rectifying weaknesses in response times and measures to optimize system efficiency.
  • Maintained round-the-clock availability for emergency automation tickets, promptly responding and resolving critical issues during night and weekend shifts.
  • Provided expert recommendations on suitable replacement parts and upgrade options tailored to automation system requirements and client budgets.
  • Assessed the severity of automation system issues, promptly escalating tickets to the appropriate personnel for timely intervention and resolution.appropriate personnel for intervention.

Extraction Technician

ExtractX
08.2019 - 04.2020
  • Drove the efficient extraction and distillation of hemp, specializing in producing high-quality CBD distillate within a fast-paced startup setting.
  • Collaborated closely with a SME to develop comprehensive Standard Operating Procedures (SOPs) for a state-of-the-art GMP lab and facility, ensuring compliance with industry regulations and maintaining exceptional product quality.
  • Took an active role in assembling cutting-edge Chemtech, Falling Film Filter, and Siemens equipment, transforming a C1D2 level laboratory into a cutting-edge extraction facility.
  • Engaged directly with clients, delivering insightful consultations and educational sessions on the science behind extraction processes, establishing trust and fostering long-term relationships.
  • Run quality tests on product to ensure clients receive highest quality products.
  • Manage team members on shift to exceed production quotas.
  • Thrived in the fast-paced startup environment, leveraging adaptability and innovation to drive operational efficiency and deliver exceptional results.

Lab Technician

LabCorp
10.2018 - 08.2019
  • Trained and passed full competency for the Illuminia Infinium High Throughput Assay
  • Developed maintenance standard operating procedures on the HSS 1625 Sarstedt sorter to ensure patients samples would be processed at both higher volumes and with greater accuracy.
  • Assisted members of Quality Assurance and Quality Control in lab wide investigations to determine the cause of a failed sample or assay drift.
  • Performs good documentation practices in accordance with CAP and AABB certification regulations and standards
  • Analyzed experiment and test results to validate adherence to standards and specifications.

Education

Bachelor of Science - Biology

University Of Central Florida
Orlando, FL
08.2017

Skills

  • Worked in accordance with CLIA, CAP, and ISO accredited laboratories
  • Quality Assurance investigations
  • Troubleshooting production issues
  • Configuring equipment
  • Instrument maintenance
  • Drafting standard operating procedures (SOPs)
  • Western Blotting, Eastern Blotting, PCR, Sanger sequencing, and SNP genotype experience
  • Good Documentation Practices (GDP)
  • Good Lab Practices (GLP)
  • Good Manufacturing Practices (GMP)
  • Assay Validation
  • Project management experience

Certification

Laser Safety Awareness

Spark Service

Washer and Infinite Series

BMET-2

Evoware

Liquid Handling

Fluent Control

Fluent Service

Timeline

Senior Automation Engineer

Tempus Labs Inc.
10.2022 - Current

Technical Services Specialist

Tecan Group Ltd.
04.2020 - 10.2022

Extraction Technician

ExtractX
08.2019 - 04.2020

Lab Technician

LabCorp
10.2018 - 08.2019

Bachelor of Science - Biology

University Of Central Florida

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Jacob Love