Dynamic leader with proven expertise in operations management and team leadership, honed at Chipotle Mexican Grill and Keller Williams. Excelled in staff development, financial reporting, and customer service, achieving significant improvements in operational efficiency and client satisfaction. Skilled in fostering teamwork and collaboration, with a strong background in employee relations and training.
• Supervised daily restaurant operations, ensuring adherence to company standards and profitability goals.
• Managed, trained, and motivated a team of employees to deliver exceptional customer service and operational efficiency.
• Analyzed financial reports to identify areas for improvement.
• Implemented quality control processes to maintain product consistency and regulatory compliance.
• Collaborated with upper management to develop and execute strategies that improved store performance.