Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
References
Timeline
Generic

Jacob Lunceford

Atlanta,GA

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains Positive attitude while striving to always improve. Organized and dependable, while being successful at managing multiple priorities with a positive attitude.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Machine Operator

Pratt Industries
12.2022 - Current
  • Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
  • Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
  • Streamlined workflow by maintaining clean and organized workstation, adhering to safety protocols.
  • Demonstrated adaptability by quickly learning how to operate 5 different machines and implementing newly introduced processes within production environment.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.

Customer Service Specialist

Sherwin -Williams
12.2020 - 12.2022
  • Increased customer retention rates by providing exceptional problem-solving skills and personalized solutions.
  • Collaborated with Sales team to create effective strategies for improving overall customer experience.
  • Maintained up-to-date knowledge of products and services to provide accurate information to customers.
  • Developed rapport with customers, fostering long-term relationships and repeat business.
  • Generated new sales leads daily, diminishing lost business or inactive customers
  • Trained over 15 new personnel at different locations regarding company operations, policies and services.

Residential Sales Inspector

Cook's Pest Control Inc
07.2018 - 12.2020
  • Effectively communicated with clients and management to ensure alignment on inspection objectives, requirements, and expectations.
  • Monitored product quality and safety at all stages of production process.
  • Maintained monthly generated sales budget with self generated leads.
  • Recorded no less than 4 home inspections and test results on data sheets daily.
  • Logged 500 cold calls per day along with other canvassing tools.

Supervisor

Chick-fil-A
09.2015 - 06.2018
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
  • Conducted over 100 performance evaluations for staff members, identifying areas of improvement and guiding professional development
  • Oversaw daily operations of store, ensuring smooth workflow and timely completion of tasks.

Education

High School Diploma -

East Coweta High School
Sharpsburg, GA
05.2017

Skills

    • Forklift Operation
    • Machinery Operation
    • Strong Work Ethic
    • Attention to Detail
    • Problem-Solving
    • Time Management
      • Peer Training
      • Documentation and Reporting
      • Team Collaboration and Leadership
      • Safety Protocols
      • Continuous Improvement

Accomplishments

A member of the Safety Committee

Certification

Forklift Certification & Highcon Beam 2C Operator Certification

References

References available upon request.

Timeline

Machine Operator

Pratt Industries
12.2022 - Current

Customer Service Specialist

Sherwin -Williams
12.2020 - 12.2022

Residential Sales Inspector

Cook's Pest Control Inc
07.2018 - 12.2020

Supervisor

Chick-fil-A
09.2015 - 06.2018

High School Diploma -

East Coweta High School

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Jacob Lunceford