Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JACOB LYONS

27 Ribbon Cliff Rd, Orondo,WA

Summary

Strategic account manager with 11 years of experience in enhancing brand visibility on Amazon. Expertise in managing vendor and seller accounts, optimizing product listings, and executing successful PPC campaigns. Focused on data-driven strategies for brand growth and development. Seeking opportunities in brand management and strategy within innovative teams.

Overview

11
11
years of professional experience

Work History

SR. Account Manager

HNW Marketing
Kirkland, WA
12.2013 - 03.2025
  • Company Overview: HNW Marketing is a full-service Amazon agency, contracted with sellers to manage their Amazon accounts.
  • Facilitated seamless account creation for sellers encountering challenges.
  • Developed and optimized product listings to maximize visibility and sales.
  • Designed and implemented Enhanced Brand Content to elevate brand presence.
  • Recommend and create promotions and discounts around the Amazon event calendar.
  • Built and managed Brand Stores to increase brand awareness.
  • Guided sellers through FBA shipment processes, ensuring efficient logistics.
  • Maintain consistent and clear communication with sellers to ensure satisfaction and alignment.
  • Manage support cases to resolve any issues.
  • Launched and managed successful PPC campaigns, enhancing brand growth.
  • Worked with larger accounts selling over $1M a month, and new brands starting at zero.

Education

Bachelor of Arts - History

University of Washington

Skills

  • E-commerce strategy development
  • Brand growth analysis
  • Data-driven decision-making
  • Clear and consistent communication
  • Client relationship management
  • Performance tracking and reporting
  • Proactive problem-solving
  • Time management and prioritization
  • Amazon PPC management
  • Product listing optimization
  • Brand store management
  • Promotional strategy

Languages

English

Timeline

SR. Account Manager

HNW Marketing
12.2013 - 03.2025

Bachelor of Arts - History

University of Washington
JACOB LYONS