Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jacob Mark

Weston

Summary

I am an undergraduate at Florida State University, working towards a Bachelor of finance in the college of business, majoring in finance and minoring in data analytics. Currently, I am seeking an internship where I can gain real-life experiences. I hope to gain experience in finance and data analytics, as well as building strong connections and relationships. I look forward to enhancing my mathematical and technical skills relating to finance and accounting.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Customer Experience Intern Lead

Boatsetter
05.2023 - 08.2023
  • Led a team of 6 CX interns, as well as assisted in training onboarding interns to be familiar with Boatsetter and walking them through accounting-related tasks.
  • Completed monetary projects assigned to me by senior agents
  • Consulted with over 1,000 boat owners, renters, and captains via call and email
  • Collaborated with coworkers from other teams via Slack

Customer Experience Intern

Boatsetter
05.2022 - 08.2022
  • Provided professional and etiquette customer support with a 94% customer satisfaction rate.
  • Assisted in the accounting process of editing booking transactions.
  • Trained in a variety of company systems such as Zendesk, Aircall, and Airtable.
  • Collaborated with coworkers from other teams via slack

Marketing Assistant

Petrucco's Collectibles
09.2019 - 02.2020
  • Wrote copy and prepared layout to assist in the selling of vintage collectible cards.
  • Assisted in the marketing and physical setup of local, on-site auctions.
  • Researched the market value of vintage collectible cards for price strategizing.

Camp Counselor

American Heritage Schools
06.2017 - 08.2019
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Led groups of children safely through variety of camp activities.
  • Collaborated with other camp counselors to design fun and enriching learning activities for campers.
  • Communicated with parents about campers' activities and reported concerns and suggestions to supervisor.

Education

Bachelor of Arts - Finance

Florida State University
Tallahassee, FL
05.2025

Skills

  • Data Analytics
  • Accounting
  • Mathematics
  • Finance

Certification

  • Microsoft Excel 2013 Certification
  • Microsoft Powerpoint 2016 Certification

Timeline

Customer Experience Intern Lead

Boatsetter
05.2023 - 08.2023

Customer Experience Intern

Boatsetter
05.2022 - 08.2022

Marketing Assistant

Petrucco's Collectibles
09.2019 - 02.2020

Camp Counselor

American Heritage Schools
06.2017 - 08.2019

Bachelor of Arts - Finance

Florida State University

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Jacob Mark