Jacob Martin
Hagerstown ,MD
Summary
Proven track record in enhancing customer relationships and satisfaction, demonstrated at Bulletproof Wraps. Skilled in client relationship building and workload management, ensuring safety compliance and deadline adherence. Achieved significant repeat business through exceptional service and effective communication, streamlining operations at Walmart for improved efficiency and inventory accuracy.
Overview
4
4
years of professional experience
Work History
Independent Contractor
Bulletproof Wraps
04.2023 - Current
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
- Communicated effectively with clients throughout the entire project lifecycle, keeping them informed of progress updates or any potential issues that arose.
- Provided exceptional customer service by addressing client concerns promptly and offering solutions that met their needs.
Grocery Stocker
Walmart
07.2020 - 09.2022
- Enhanced customer satisfaction by providing prompt assistance with locating items and answering inquiries.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Improved store organization by efficiently stocking shelves and maintaining clean, clutter-free aisles.
Education
High School Diploma -
Williamsport High School
Williamsport, MD05.2022
Skills
- Client Relationship Building
- Workload Management
- Deadline Adherence
- Safety Compliance
Timeline
Independent Contractor
Bulletproof Wraps
04.2023 - Current
Grocery Stocker
Walmart
07.2020 - 09.2022
High School Diploma -
Williamsport High School
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