Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
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Jacob Martin

Saratoga Springs,NY

Summary

Dynamic business owner with a proven track record at Cactus Landscaping & Snow Removal, excelling in project management and customer relations. Successfully led a high-performing team, achieving financial growth through strategic planning and effective vendor management. Renowned for building strong client relationships that drive repeat business and referrals.

Overview

7
7
years of professional experience

Work History

Owner

Cactus Landscaping & Snow Removal
03.2019 - 08.2025
  • Managed all aspects of business operations including budgeting, project planning, customer acquisition, and team supervision.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
  • Managed all aspects of business operations including budgeting, project planning, customer acquisition, and team supervision.
  • Hired trained, and managed a high-performing team of 9-10 employees dedicated to achieving company goals.
  • Trained and motivated employees to perform daily business functions.
  • Successfully led residential and commercial projects from initiation to completion — including scheduling, procurement, and quality control.
  • Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
  • Oversaw seasonal snow removal contracts and ensured 24/7 responsiveness, meeting strict client SLAs during peak weather events.


Sales Coordinator

Mountain View Bags
10.2018 - 11.2019
  • Managed accounts to retain existing relationships and grow share of business.
  • Acted as the liaison between the sales team and manufacturing, ensuring client requirements were clearly communicated and executed.
  • Created and maintained documentation for order tracking, status updates, and internal reporting.
  • Contributed to process improvements that streamlined communication and reduced errors in order fulfillment workflows.
  • Coordinated product demonstrations to showcase key features for sales prospects.
  • Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
  • Coordinated cross-functional efforts between sales, production, and logistics teams to fulfill high-volume B2B orders, ensuring on-time delivery and client satisfaction.

Education

BBA -

SUNY, Potsdam
Potsdam, NY
05-2018

Skills

  • Customer relations
  • Small business operations
  • Relationship building
  • Verbal and written communication
  • Project Planning & Scheduling
  • Vendor & Stakeholder Management
  • Operations & Logistics Coordination
  • Budgeting & Cost Control
  • Ability to work in a team
  • Ability to quickly respond to clients' needs
  • Project management
  • Staff management

Accomplishments

Deans List at SUNY Potsdam

Played on both the Varsity Hockey and Golf Team at SUNY Potsdam

Languages

French
Professional Working

Timeline

Owner

Cactus Landscaping & Snow Removal
03.2019 - 08.2025

Sales Coordinator

Mountain View Bags
10.2018 - 11.2019

BBA -

SUNY, Potsdam