Dynamic business owner with a proven track record at Cactus Landscaping & Snow Removal, excelling in project management and customer relations. Successfully led a high-performing team, achieving financial growth through strategic planning and effective vendor management. Renowned for building strong client relationships that drive repeat business and referrals.
Overview
7
7
years of professional experience
Work History
Owner
Cactus Landscaping & Snow Removal
03.2019 - 08.2025
Managed all aspects of business operations including budgeting, project planning, customer acquisition, and team supervision.
Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Managed all aspects of business operations including budgeting, project planning, customer acquisition, and team supervision.
Hired trained, and managed a high-performing team of 9-10 employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Successfully led residential and commercial projects from initiation to completion — including scheduling, procurement, and quality control.
Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
Oversaw seasonal snow removal contracts and ensured 24/7 responsiveness, meeting strict client SLAs during peak weather events.
Sales Coordinator
Mountain View Bags
10.2018 - 11.2019
Managed accounts to retain existing relationships and grow share of business.
Acted as the liaison between the sales team and manufacturing, ensuring client requirements were clearly communicated and executed.
Created and maintained documentation for order tracking, status updates, and internal reporting.
Contributed to process improvements that streamlined communication and reduced errors in order fulfillment workflows.
Coordinated product demonstrations to showcase key features for sales prospects.
Organized trade shows, conferences, and networking events to increase brand exposure and generate leads.
Coordinated cross-functional efforts between sales, production, and logistics teams to fulfill high-volume B2B orders, ensuring on-time delivery and client satisfaction.
Education
BBA -
SUNY, Potsdam
Potsdam, NY
05-2018
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Project Planning & Scheduling
Vendor & Stakeholder Management
Operations & Logistics Coordination
Budgeting & Cost Control
Ability to work in a team
Ability to quickly respond to clients' needs
Project management
Staff management
Accomplishments
Deans List at SUNY Potsdam
Played on both the Varsity Hockey and Golf Team at SUNY Potsdam