Jacob Martin
Placentia,CA
Summary
Direct Care Lead with a focus on attention to detail and client safety. Experienced in supervising daily activities for individuals with disabilities, ensuring compliance with regulations while fostering a collaborative team environment.
Overview
1
1
Certification
5
5
years of professional experience
Work History
Direct Care Lead
Telecare
Garden Grove, CA
01.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Worked well in a team setting, providing support and guidance.
- Supervised daily activities for individuals with disabilities, ensuring safety and well-being.
- Trained new staff on best practices for direct care and client engagement.
- Maintained accurate documentation of client progress and incident reports for compliance purposes.
- Implemented behavior management techniques to promote positive interactions and reduce incidents.
- Managed daily operations of the facility, ensuring efficient use of resources and adherence to regulations.
Registered Behavior Technician
Butterfly Effects
Santa Ana, CA
12.2023 - 01.2025
- Implemented individualized behavior intervention plans to enhance client learning and social skills.
- Collaborated with clinical supervisors to assess progress and adjust treatment strategies as needed.
- Recorded and analyzed data to track client behaviors and measure treatment effectiveness.
- Conducted one-on-one therapy sessions, employing ABA techniques to facilitate skill acquisition.
- Assisted in training new staff on behavioral protocols and best practices for client engagement.
- Ensured compliance with ethical standards and regulations while delivering services to clients.
- Improved client behavior by implementing individualized ABA therapy plans and tracking progress.
- Prevented instances of maladaptive behavior escalation using de-escalation techniques while maintaining a safe environment for both staff members and clients alike.
- Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
- Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
Overnight Stocker
Walmart
Brea, CA
10.2022 - 12.2023
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted in inventory management by conducting regular counts and audits.
- Collaborated with team members to optimize restocking processes and workflows.
- Ensured compliance with safety standards during overnight shifts and material handling.
- Implemented system for tracking damaged goods, improving reporting accuracy.
Front of House Staff Member
Chick-fil-A
Brea, CA
10.2021 - 10.2022
- Delivered exceptional customer service in high-volume environment.
- Managed front counter operations, ensuring efficient order processing and accuracy.
- Trained new team members on operational procedures and customer engagement techniques.
- Collaborated with kitchen staff to ensure timely and accurate food preparation.
- Handled cash transactions accurately and maintained register security protocols.
- Resolved customer complaints effectively, fostering positive dining experiences.
- Maintained cleanliness and organization of dining area, adhering to health standards.
Education
High School Diploma -
La Entrada
Yorba Linda, CA04-2022
No Degree - Psychology
Fullerton College
Fullerton, CA05-2027
Skills
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Excellent communication
- Organizational skills
- Active listening
- Multitasking Abilities
- Problem-solving
- Teamwork and collaboration
Certification
- Registered Behavior Technician (RBT)
- DSP 1 and 2 Certified
Languages
English
Native or Bilingual
Timeline
Direct Care Lead
Telecare
01.2025 - Current
Registered Behavior Technician
Butterfly Effects
12.2023 - 01.2025
Overnight Stocker
Walmart
10.2022 - 12.2023
Front of House Staff Member
Chick-fil-A
10.2021 - 10.2022
No Degree - Psychology
Fullerton College
High School Diploma -
La Entrada