Summary
Work History
Education
Skills
Timeline
Generic

Jacob Matauto

Phoenix,AZ

Summary

Dynamic Ramp Agent with proven expertise at Alliance Ground International, adept at optimizing cargo handling and ensuring compliance with safety protocols. Demonstrated strong problem-solving skills and meticulous attention to detail, significantly reducing damage claims while enhancing operational efficiency. Committed to fostering teamwork and maintaining high standards in ramp security and baggage management.

Developed skills in fast-paced, team-oriented environment, focusing on operational efficiency and safety compliance. Demonstrated ability to manage logistical tasks and coordinate effectively with peers and supervisors. Seeking to transition into new field, leveraging transferable skills in problem-solving and equipment handling.

Energetic and reliable individual with knack for teamwork and communication. Possesses comprehensive knowledge of safety regulations and aircraft ground operations, combined with skills in equipment handling and logistics. Committed to ensuring efficient and timely ground service operations to support overall flight schedules.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

Ramp Agent

Alliance Ground International
Phoenix, AZ
12.2025 - Current
  • Loaded and unloaded cargo, ensuring compliance with safety protocols and procedures.
  • Operated ground support equipment to facilitate efficient aircraft servicing.
  • Assisted in baggage handling processes, maintaining accuracy and efficiency during peak hours.
  • Conducted routine inspections of equipment, reporting any maintenance needs promptly.
  • Collaborated with team members to optimize workflow and enhance operational efficiency.
  • Managed cargo documentation, ensuring accurate tracking and timely processing.
  • Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
  • Reduced damage claims by carefully handling sensitive cargo, adhering to proper lifting techniques and equipment use.
  • Displayed strong attention to detail during aircraft inspections, promptly reporting any observed irregularities or potential hazards.
  • Tracked flight schedules to promote on-time landings and avoid loading delays.
  • Contributed to a safer work environment by strictly following safety protocols during ramp operations.
  • Contributed to a positive team environment by actively collaborating with colleagues and fostering open communication regarding ramp operations concerns.
  • Checked cargo and baggage for security to meet TSA regulations.

Education

High School Diploma -

South Mountain High School
Phoenix, AZ
05.2024

Skills

  • Problem-solving
  • Loading and unloading
  • Ramp service
  • Aircraft marshalling
  • Safety procedures
  • Ramp security
  • Crew assistance
  • Baggage management
  • Baggage tag checks
  • Load planning
  • Load planning communication
  • Vehicle operation
  • Flexible schedule
  • Dependable and responsible
  • Security awareness
  • Aviation regulations
  • Weight/balance loading
  • Workload management
  • Hazardous materials handling
  • Live cargo handling

Timeline

Ramp Agent

Alliance Ground International
12.2025 - Current

High School Diploma -

South Mountain High School
Jacob Matauto