Jacob McCartney

Safely handle product by using PPE and correct lifting techniques to pack up and ship product to customers.

Successfully makes rate and learns new areas to have more of an understanding of the shipping process

• Delivered high-quality work on time and within budget, earning positive feedback from clients.
• Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
• Managed multiple projects simultaneously while maintaining strict adherence to deadlines and budgets.
• Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

• Efficiently handled high-volume orders while maintaining superior food quality through precise execution of cooking methods.
• Maintained a high standard of food quality by consistently reviewing dishes for taste, presentation, and adherence to established guidelines.
• Took over line positions in event of emergency.
• Enhanced kitchen efficiency by streamlining cooking processes and implementing time-saving techniques.
• Supervised line cooks to monitor food safety and order accuracy.
• Maintained well-stocked stations with supplies and spices for maximum productivity.
• Reduced food waste by closely monitoring inventory levels and developing creative recipes to utilize surplus ingredients.

• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Trained and mentored new employees to maximize team performance.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.

• Followed safety practices with tools and general behaviors to prevent accidents and safeguard equipment.
• Performed basic and semi-skilled work under supervision and instruction from lead plumber.
• Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
• Listened to instructions from journeyman plumber, gaining valuable onsite job training.
• Safely handled tools and equipment in large-scale projects.
• Tested for leaks in new and repaired systems to verify functional and safe working condition.