Jacob McDowell

- Guided team towards goals, adhering to standards.
- Mentored freshman Cadets, easing their college transition.
- Offered academic support within my major, fostering a supportive environment.

- Ensured equipment safety through routine inspections.
- Instructed customers on safety procedures, enhancing tour experience.
- Maintained safety and guest support, adapting to environmental changes.

- Trained new employees, enhancing shift operations.
- Addressed customer complaints, ensuring satisfaction.
- Managed shift duties and cash accuracy, maintaining operational efficiency.