Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Jacob McKinney

Jacob McKinney

Idabel,OK

Summary

Forward-thinking Manager with comprehensive experience implementing new processes and managing and planning innovations. Bringing outstanding problem-solving and abilities paired with in-depth knowledge of policies and procedures. Polished in evaluating employee performance and overseeing key projects.

Overview

11
11
years of professional experience

Work History

Table Games Protection Manager

Choctaw Casino
07.2022 - Current
  • Ensured compliance with all applicable laws, regulations, industry standards.
  • Ensured compliance with regulatory requirements and industry standards.
  • Led a team of 20+ employees, ensuring high productivity and excellent team work.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
  • Monitored staff performance and addressed issues.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Streamlined communication channels, improving information flow and decision-making speed.
  • Directed recruitment, hiring, and training of new staff members.
  • Assigned work and monitored performance of project personnel.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Conducted data analysis and created reports to track progress goals.
  • Created and managed budgets for travel, training, and team-building activities.
  • Recruited and trained new employees to meet job requirements.
  • Produced thorough, accurate and timely reports of project activities.

Surveillance

Choctaw Casino
02.2020 - 06.2021
  • Observed all areas of operations in the casino using digital video surveillance (CCTV) equipment
  • Conducted routine observations focused on funds-handling in operational areas to determine if breaks in established casino procedures have occurred
  • Review video as requested by Casino Management, Safety, Security, Tribal Police, and provide incident documentation

Warehouse Employee

Coursey Enterprises
02.2019 - 02.2020
  • Prepared and completed warehouse orders for delivery or pickup according to schedule
  • Received and processed warehouse stock products
  • Performed warehouse inventory controls and kept quality standards high for audits

Sales/Assemble/Delivery

Judy's Wholesale Furniture Store
08.2018 - 02.2019
  • Interacting with the clients, merchandising and promoting the furniture commodities;
  • Fabricated fixtures and parts of furniture and assembled them;
  • Loading, transporting, and delivering items to clients or businesses in a safe, timely manner

Front Desk/Workout Assistant

Choctaw Nation Wellness Center
07.2018 - 08.2018
  • Providing customer service through interacting with patrons, assisting with spotting, educating participants on how to use equipment, and answering questions;
  • Explaining, promoting and registering members for various programs, classes and activities;
  • Greeting and interacting with members and guests as they enter and exit the facility
  • Reporting complaints, ensuring members are signing in, maintaining equipment maintenance records and enforcing rules and regulations of the facility

Customer Sales Representative

Pine Cellular
06.2015 - 04.2018
  • Sold products or services to customers, and represented the brand
  • Participated in company meetings with sales managers and other sales reps
  • Submitting and processing orders to ensure customers receive the products or services they request on time

Team Captain/Management

Hibbett Sports
02.2014 - 06.2015
  • Customer service such as: Assisted customers with purchases, finding the proper equipment for their sport, and choosing add-ons to go with their purchase;
  • Set up product displays, completed inventory, trained new personnel, handled cash and credit/debit card transactions, and general housekeeping duties

Education

PADI Open-water Diver Certification -

Ocean Impact
Fort Smith, AR
06.2014

Highschool diploma -

Haworth High School
Haworth, OK
05.2014

Some College (No Degree) - Business Administration And Management

Southeastern Oklahoma State University
Durant, OK

Skills

  • Operations Management
  • Policy Implementation
  • Business Administration
  • Financial Management
  • Business Development
  • Staff Training and Development
  • Performance Evaluations
  • Product Management
  • Time Management
  • Team Leadership
  • Cross-Functional Teamwork
  • Stress Management
  • Excellent Communication
  • Adaptability
  • Report Writing
  • Time Management
  • Policy Enforcement
  • Self Motivation
  • Complex Problem-Solving

References

  • Gayla Adcock, (580) 380-7201
  • Elsie Fanaro, (580) 740-9413
  • Cherokee Tucker, (580) 740-2889
  • Alisha Daniel, (580) 775-4679
  • Caleb Spence, (580) 916-5110
  • Heather Loman, (405) 510-4529

Timeline

Table Games Protection Manager

Choctaw Casino
07.2022 - Current

Surveillance

Choctaw Casino
02.2020 - 06.2021

Warehouse Employee

Coursey Enterprises
02.2019 - 02.2020

Sales/Assemble/Delivery

Judy's Wholesale Furniture Store
08.2018 - 02.2019

Front Desk/Workout Assistant

Choctaw Nation Wellness Center
07.2018 - 08.2018

Customer Sales Representative

Pine Cellular
06.2015 - 04.2018

Team Captain/Management

Hibbett Sports
02.2014 - 06.2015

PADI Open-water Diver Certification -

Ocean Impact

Highschool diploma -

Haworth High School

Some College (No Degree) - Business Administration And Management

Southeastern Oklahoma State University

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Jacob McKinney