Jacob McMullin
Eugene
Summary
Motivated and personable University of Oregon student with extensive restaurant and customer service experience. Seeking a front-of-house or support position where I can apply strong communication skills, fast-paced multitasking ability, and a proven record of reliability in high-volume settings.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server & Food Runner
Red Robin
06.2023 - 01.2025
- Delivered food accurately and efficiently during peak hours
- Supported servers by managing runner duties and maintaining kitchen coordination
- Maintained a clean and welcoming dining area under fast-paced conditions
- Summer 2023 & Winter Break
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Olive Garden
01.2022 - 01.2023
- Upsold specials and menu items to boost average ticket sales
- Managed multiple tables efficiently while maintaining attention to detail in guest orders.
- Handled customer concerns professionally to ensure satisfaction
Host / Gift Shop Cashier / Server / Stocker
Cracker Barrel
01.2020 - 01.2022
- Greeted and seated guests while managing waitlist times efficiently
- Operated POS system for both dining and retail transactions
- Maintained fully stocked and organized retail displays
Education
Bachelor's Degree - Accounting
University of Oregon
Eugene, OR06.2027
Skills
- Customer Service and Conflict Resolution
- POS Systems (eg, Toast, Aloha)
- Fast-Paced Multitasking
- Team Collaboration and Communication
- Inventory Management
- Cash Handling and Sales
Certification
- Oregon Food Handlers Card
- Alcohol Server Permit (OLCC Certified)
Timeline
Server & Food Runner
Red Robin
06.2023 - 01.2025
Server
Olive Garden
01.2022 - 01.2023
Host / Gift Shop Cashier / Server / Stocker
Cracker Barrel
01.2020 - 01.2022
Bachelor's Degree - Accounting
University of Oregon
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