Jacob McVay
Roy,UT
Summary
Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Motivated Worker proficient in quality checks, finishing work and equipment calibration. Ready to tackle new challenges and to contribute to team and company success. Hardworking Successful in working long hours in challenging environments, and completing tasks. Excellent history of working well with other team members, pitching in to help achieve team goals. Dependable employee focused on maximum productivity and quality. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills.
Overview
11
11
years of professional experience
Work History
Receiving Manager
Momentum Shipping, Fulfillment and Logistics
03.2021 - Current
- Ensured safe working environment by enforcing safety protocols, leading toolbox talks, and providing necessary personal protective equipment.
- Directed and coordinated roles and responsibilities of receiving floor staff with efficiency and intelligence.
- Facilitated seamless communication between management and team members by conducting regular meetings, addressing concerns and providing updates on department initiatives.
- Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
- Provided training to new team members, ensuring quick integration into daily operations and adherence to company policies.
- Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
- Troubleshot issues related to receiving hardware/software systems, liaising with IT personnel to resolve problems in a timely manner.
- Conducted periodic performance reviews for team members, offering constructive feedback and identifying opportunities for professional development.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Collaborated with internal departments to verify customer satisfaction and order accuracy.
- Maintained accurate records of team attendance and documented disciplinary actions.
- Upheld strict compliance with OSHA regulations and company safety policies at all times, setting a positive example for the entire team.
- Provided training to new forklift operators, ensuring adherence to safety regulations and company procedures.
- Implemented a preventative maintenance program that significantly reduced equipment downtime due to mechanical failures.
- Performed routine maintenance on forklifts, extending equipment life and minimizing costly repairs.
Member Frontline
Sam’s Club
09.2019 - 11.2019
- Prepared online orders following oral and written instructions for customers.
- Maintained indoor and outdoor areas by removing trash and restocking carts and boxes.
- Performed services to customers that have specific requests with accuracy and speed.
- Resolved problems, improved operations and provided exceptional service.
- Carried out day-day-day duties accurately and efficiently.
Construction Laborer
Sorensen Companies Inc
07.2019 - 08.2019
- Inspected parts, equipment and vehicles for cleanliness, damage and compliance with standards or regulations.
- Assisted machine operators and foreman in construction projects.
- Positioned and sealed water pipes and routine pressure checks in water lines.
- Interpreted job site supervisor's orders and technical documentation to complete accurate work.
- Gathered and disposed of work site debris to remove safety hazards and boost team productivity.
- Produced parts and assemblies quickly and efficiently within tolerances.
- Recognized and reported potential project challenges and assisted with solutions.
Cashier
Maverik Adventure's First Stop
03.2016 - 04.2016
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
- Restocked, arranged and organized merchandise in front lanes to drive product sales.
- Mentored new team members on POS system operation, customer service strategies and sales goals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
- Answered questions about store policies and concerns to support positive customer experiences.
- Used cash registers and POS systems to request and record customer orders and compute bills.
Dietary Aide
Crestwood Care Center
10.2014 - 10.2015
- Quickly and accurately served specific meals to patients with special dietary needs.
- Increased aide productivity by working closely with manager to redesign cleaning protocols, processes and workflows.
- Distributed food to wait staff quickly during busy peak periods to drive customer satisfaction.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Educated patients about therapeutic nutrition, ingredients selection, food prep and meal planning.
- Documented clinical findings and entered pertinent health data for processing, recordkeeping and use by other medical professionals.
- Prepared cooking supplies, ingredients and workstations during opening and closing procedures to maximize efficiency.
Production Line Worker
Focus Temporary Services
10.2014 - 11.2014
- Moved items between machines, conveyors and transport equipment based on current production needs.
- Built and packaged products to complete daily work orders and exceed production goals.
- Wrapped items, placed in boxes and added proper labeling to prepare for shipment.
- Inspected finished products for quality and adherence to customer specifications.
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Worked closely with others in team-oriented settings to maintain line productivity.
Dietary Cook/Dietary Aide
Healthcare Services Group
10.2013 - 09.2014
- Prepared food items to meet recipes, portioning, cooking and waste control guidelines.
- Maintained skill level of kitchen staff by properly coaching, counseling and disciplining employees.
- Enhanced and maintained central standardized recipe and ingredient repository, including nutritional and cost information.
- Recommended menu items for new dish development, holidays, special events and promotions.
- Ordered and received products and supplies to stock kitchen areas.
- Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
Roy High School
2014
Skills
- Equipment operation
- Teamwork
- Verbal and written communication
- Planning and Coordination
- Maintaining equipment
- Assessing risks
- Quality Management
- Order taking
- Time management skills
- Coaching and mentoring
- Inventory management
- Team Leadership
- Problem Resolution
- Adaptability and Flexibility
- Positive Attitude
- Attention to Detail
Timeline
Receiving Manager
Momentum Shipping, Fulfillment and Logistics
03.2021 - Current
Member Frontline
Sam’s Club
09.2019 - 11.2019
Construction Laborer
Sorensen Companies Inc
07.2019 - 08.2019
Cashier
Maverik Adventure's First Stop
03.2016 - 04.2016
Dietary Aide
Crestwood Care Center
10.2014 - 10.2015
Production Line Worker
Focus Temporary Services
10.2014 - 11.2014
Dietary Cook/Dietary Aide
Healthcare Services Group
10.2013 - 09.2014
Roy High School
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