Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Merritt

Louisville

Summary

Ambitious Dean's List student at the University of Kentucky, double majoring in Finance and Accounting, while working 30+ hours each week. Adept in personal communication and sales with a love of learning and performing new things. Proficient in Microsoft Excel and other Office applications. Interest and passion in legal work and the automotive industry.

Overview

4
4
years of professional experience

Work History

Sales Associate

Weed Man Lawn Care
01.2025 - Current
  • Be knowledgeable about the products and services offered and proficient in determining when they were applicable for clients.
  • Build relationships with potential and existing customers to explain programs and why they would benefit from purchasing them.
  • Process payment and submit sales online.
  • Remained calm and professional during stressful, rude situations.

Account Executive

ECP Business Capital
06.2024 - 12.2024
  • Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
  • Assessed bank accounts and cash-flow statements to determine the type and amount of loan for each business
  • Orchestrated deals between lenders and large and small businesses
  • Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
  • Exceeded sales targets consistently by identifying new business opportunities and creating customized solutions for clients.


Lifeguard

Kentuckiana Pool Management
05.2023 - 08.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
  • Monitored safety of guests in and around swimming pool.
  • Provided friendly customer service to guests and addressed concerns.

Host

Cattlemans Roadhouse
01.2023 - 06.2023
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.

Shift Lead

Jersey Mike's Subs
04.2021 - 01.2023
  • Completed store opening and closing procedures.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Kept employees operating productively and working on task to meet business and customer needs.

Education

Bachelor of Science - Double Major in Finance And Accounting

University of Kentucky
Lexington, KY
05-2027

Skills

  • Hard working
  • Excellent people skills
  • Proficient in all Microsoft Office applications
  • Well organized with strength in multi-tasking
  • Sales expertise
  • Ambitious and a quick learner

Timeline

Sales Associate

Weed Man Lawn Care
01.2025 - Current

Account Executive

ECP Business Capital
06.2024 - 12.2024

Lifeguard

Kentuckiana Pool Management
05.2023 - 08.2024

Host

Cattlemans Roadhouse
01.2023 - 06.2023

Shift Lead

Jersey Mike's Subs
04.2021 - 01.2023

Bachelor of Science - Double Major in Finance And Accounting

University of Kentucky

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Jacob Merritt