Jacob Mills
Edmond,OK
Summary
Dynamic Service Technician with extensive experience at Blackout Generators, adept at diagnosing and resolving complex generator malfunctions. A self-directed learner and problem solver, I excel in enhancing operational efficiency and customer satisfaction through effective technical support and training. Proficient in diagnostic processes and committed to safety compliance.
Overview
6
6
years of professional experience
Work History
Service Technician
Blackout Generators
Newcastle, OK
03.2025 - Current
- Diagnosed and resolved generator malfunctions to ensure operational efficiency.
- Conducted routine maintenance checks on various generator models for optimal performance.
- Installed, tested, and repaired backup power systems to meet client specifications.
- Collaborated with team members to troubleshoot technical issues effectively.
- Provided technical support and training for customers on generator operation.
- Explained diagnostic findings to customers and outlined repair or service options.
Service Technician
A&T Mechanical
Edmond, OK
07.2022 - Current
- Diagnosed HVAC-R systems using industry-standard tools and troubleshooting methods.
- Performed routine maintenance on residential and commercial heating and cooling units.
- Ensured compliance with safety regulations during service calls and installations.
- Collaborated with team members to streamline service operations and enhance customer satisfaction.
- Conducted in-depth system evaluations to identify energy efficiency improvements for clients.
- Mentored junior technicians, providing training on equipment handling and service best practices.
- Educated customers on best practices for maintaining their HVAC-R systems, promoting long-lasting functionality.
HVAC Apprentice
DVAC Heat and Air
Lynnwood, WA
04.2021 - 03.2022
- Assisted technicians in installing HVAC systems, ensuring adherence to safety protocols.
- Supported troubleshooting and maintenance of heating and cooling equipment to enhance operational efficiency.
- Learned to operate diagnostic tools for identifying system malfunctions and recommending solutions.
- Participated in training sessions on HVAC technology and customer service best practices for improved client interactions.
Electrical Installer
Boeing
Everett, WA
01.2020 - 06.2020
- Installed electrical systems in residential and commercial settings, ensuring compliance with local codes.
- Collaborated with project teams to troubleshoot electrical issues and implement effective solutions.
- Trained junior installers on safety protocols and best practices for electrical installations.
- Conducted inspections of completed work to verify quality and adherence to specifications.
Electrical Apprentice
Evergreen State Heat & A/c
Everett, WA
08.2020 - 12.2020
- Assisted in installation and maintenance of HVAC systems to ensure optimal performance.
- Conducted routine inspections of electrical components for safety compliance and efficiency.
- Supported senior technicians in troubleshooting electrical issues, enhancing problem-solving skills.
- Learned to read blueprints and schematics for accurate project execution.
Education
HS Diploma - General Education
Henry M Jackson High School
Mill Creek, WA06.2013
Skills
Self Directed Learner
Diagnostic Processes
Reading Schematics
Problem Solver
Great Time Manager
Timeline
Service Technician
Blackout Generators
03.2025 - Current
Service Technician
A&T Mechanical
07.2022 - Current
HVAC Apprentice
DVAC Heat and Air
04.2021 - 03.2022
Electrical Apprentice
Evergreen State Heat & A/c
08.2020 - 12.2020
Electrical Installer
Boeing
01.2020 - 06.2020
HS Diploma - General Education
Henry M Jackson High School