Dynamic leader with a proven track record at Hello Desk / Access Kiosks, driving business growth through strategic planning and effective communication. Enhanced operational efficiency and increased profits by 15% through budgeting expertise and customer service focus. Skilled in staff development, contract negotiation, and market analysis, consistently delivering results and expanding business opportunities.
Work History
Manager on Duty
Hello Desk / Access Kiosks
01.2025 - 07.2025
Developed strategic initiatives to enhance operational efficiency and drive business growth.
Analyzed market trends to identify opportunities for expansion and product development.
Improved team productivity by implementing streamlined processes and effective communication strategies.
Negotiated contracts with vendors, securing favorable terms that reduced overall costs.
Delivered consistent revenue growth by identifying new markets and pursuing untapped business opportunities.
Controlled costs to keep business operating within budget and increase profits.
Improved marketing to attract new customers and promote business.
Accomplished multiple tasks within established timeframes.
Supervised daily operations, ensuring efficient service delivery and adherence to company policies.
Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.