Summary
Work History
Skills
Timeline
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Jacob Mittelman

Brooklyn,NY

Summary

Dynamic leader with a proven track record at Hello Desk / Access Kiosks, driving business growth through strategic planning and effective communication. Enhanced operational efficiency and increased profits by 15% through budgeting expertise and customer service focus. Skilled in staff development, contract negotiation, and market analysis, consistently delivering results and expanding business opportunities.

Work History

Manager on Duty

Hello Desk / Access Kiosks
01.2025 - 07.2025
  • Developed strategic initiatives to enhance operational efficiency and drive business growth.
  • Analyzed market trends to identify opportunities for expansion and product development.
  • Improved team productivity by implementing streamlined processes and effective communication strategies.
  • Negotiated contracts with vendors, securing favorable terms that reduced overall costs.
  • Delivered consistent revenue growth by identifying new markets and pursuing untapped business opportunities.
  • Controlled costs to keep business operating within budget and increase profits.
  • Improved marketing to attract new customers and promote business.
  • Accomplished multiple tasks within established timeframes.
  • Supervised daily operations, ensuring efficient service delivery and adherence to company policies.
  • Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.

Skills

  • Customer service focus
  • Sales and marketing
  • Staff training and development
  • Scheduling proficiency
  • Policy enforcement
  • Budgeting expertise
  • Goal oriented
  • Strategic planning
  • Processes and procedures
  • Financial management
  • Operations management
  • Inventory control

Timeline

Manager on Duty

Hello Desk / Access Kiosks
01.2025 - 07.2025