JACOB MOLINA
Tucson,AZ
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
3
3
years of professional experience
Work History
Cashier/Grocery Team Member
Safeway
Tucson, AZ
09.2023 - Current
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Used suggestive selling techniques to promote add-on sales.
- Built and maintained productive relationships with employees.
- Learned roles of other departments to provide coverage and keep store operational.
- Performed other duties as assigned by management.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Trained new team members in cash register operation, stock procedures, and customer services.
Courtesy Clerk/Cashier
Albertsons
TUCSON, ARIZONA
03.2022 - 07.2023
- Worked as a team to achieve the daily goal of keeping the customers satisfied.
- Demonstrated knowledge of store layout to assist customers in finding desired items quickly.
- Resolved customer complaints and issues to promote overall satisfaction and improve service.
- Assisted customers with price checks, lifting heavy items and addressing other inquiries.
Education
High School Diploma -
Pima Community College
Tucson, AZSkills
- Empathy and patience
- Dependability and reliability
- Money handling
- Team collaboration
- Customer service
Timeline
Cashier/Grocery Team Member
Safeway
09.2023 - Current
Courtesy Clerk/Cashier
Albertsons
03.2022 - 07.2023
High School Diploma -
Pima Community College