Jacob Montey
Dicks Sporting Goods
Cedar Park,TX
6
years of professional experience
Motivated retail leader with progressive management experience and a strong background in customer service, team development, and retail operations. Promoted multiple times within Dick's Sporting Goods, advancing from Team Sports Teammate to Team Sports Lead and now First Line Manager (Team Sports Captain). Holds an Associate of Science in Business Administration and is pursuing a bachelor's degree in Business Management. Committed to driving sales, developing high-performing teams, and delivering exceptional customer experiences.
Work History
Sports and Outdoors Captain
5 Years 7 Months- Lead daily operations for the Team Sports department, ensuring sales, customer service, and operational goals are met.
- Supervise, coach, and develop teammates to improve performance and engagement.
- Delegate tasks, manage workflow, and maintain merchandising and operational standards.
- Support hiring, onboarding, and training of new team members.
Team Sports Lead
1 Year 11 Months- Maintained inventory accuracy, merchandising standards, and department operations.
- Supported achievement of store and department performance goals.
- Assisted department leadership with daily operations and team development.
Team sports teammate
2 Years 6 Months- Delivered exceptional customer service by helping customers select sporting goods and equipment.
- Processed transactions accurately and efficiently.
- Maintained organized sales floors, stocked merchandise, and supported inventory management.
Education
Associate of Science - Business Management
Associate of science - Business Administration
Skills
Retail Leadership
Team Management
Employee Coaching & Development
Customer service
Sales & Goal Achievement
Inventory Management
Merchandising
Staff Training
Communication
Problem-solving
Time Management
Teamwork and collaboration
Timeline
Team Sports Lead
Dicks Sporting Goods
05.2024 - 04.2026Read More
Team sports teammate
Dicks Sporting Goods
11.2021 - 05.2024Read More
Sports and Outdoors Captain
Dicks Sporting Goods
01.2021 - CurrentRead More
Austin Community College
Associate of science from Business Administration
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University of Texas Permian Basin
Associate of Science from Business Management
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