Jacob Mooer
Aurora,Colorado
Summary
Highly skilled Top Helper with noteworthy experience in assisting team leaders and managers. Possessing strong problem-solving skills, adaptability, and an ability to work well under pressure. Demonstrated the ability to elevate team performance through proactive support and clear communication. Made significant contributions to process improvements in previous roles, leading to enhanced efficiency and productivity.
Overview
5
5
years of professional experience
Work History
Top Helper
specrashield
Commerce City, CO
08.2024 - 10.2024
- Kept work areas clean, neat and free of hazards.
- Worked in team-based environment to accomplish projects.
- Operated hand and power tools and diagnostic equipment to complete various aspects of jobs.
- Assisted customers with product selection based on their needs and preferences.
- Ensured compliance with all applicable laws and regulations related to customer service operations.
- Kept work areas clean, neat and organized for efficient operations.
- Collaborated with more knowledgeable professionals to grow understanding of principles and construction standards.
- Set up equipment and configured settings for optimal performance.
- Operated equipment with strong focus on safety and ground communication.
- Learned and mastered skilled trade specialties under guidance of expert mentors.
FC Associate
Amazon
Thorntown, CO
01.2020 - 08.2024
- Provided customer service to all guests, including resolving complaints and answering questions.
- Stocked shelves with merchandise while adhering to inventory control procedures.
- Processed returns according to company policies and procedures.
- Restocked shelves with new merchandise as it arrived from vendors.
- Tracked shipments using online tools and updated records accordingly.
- Cross-trained team members on various tasks within the department.
- Collaborated with other departments to provide excellent customer service.
- Trained and mentored new associates on receiving, picking and packing functions and reported progress to supervisor.
- Scanned incoming products with radio-frequency scanners and entered products into inventory management system for smooth stock tracking and customer order fulfillment.
- Received merchandise into warehouse, relocated products using forklifts and pallet jacks and processed and shipped orders to customers with speed and precision.
- Loaded and unloaded trucks, contacted suppliers for estimated arrival time, stocked and organized products to prepare for customer orders and picked and packed orders.
- Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
- Used handheld scanners to key in data for packages.
- Picked up heavy objects using proper lifting techniques to avoid personal injuries.
- Packed and unpacked items, checking breakables before stocking on shelves.
Education
High School Diploma -
Excel Academy
Denver, CO05-2020
Skills
- Creativity and Innovation
- Strong Work Ethic
- Initiative and Self-Motivation
- Goal Setting and Prioritization
- Project Management
- Site preparation
- Power Tool Operation
- OSHA Requirements
- Problem-Solving
- Finish work
- Safety awareness
- Power and hand tool operation
- Lift up to 50 pounds
Timeline
Top Helper
specrashield
08.2024 - 10.2024
FC Associate
Amazon
01.2020 - 08.2024
High School Diploma -
Excel Academy