Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jacob Morales

Summary

Team-oriented professional prepared to take on leadership responsibilities with focus on driving results and fostering collaboration. Proven success in managing teams, overseeing project execution, and adapting to dynamic work environments. Known for reliability, flexibility, and strong organizational skills, ensuring seamless team operations and achievement of goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

CAP 2 Team Lead

Walmart
01.2022 - 03.2025
  • Improved warehouse efficiency by streamlining receiving processes and implementing best practices.
  • Provided training to new team members, ensuring quick integration into daily operations, adherence to company policies and safety procedure.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
  • Managed scheduling of staff shifts to ensure adequate coverage during peak hours without compromising employee work-life balance.
  • Responsible for operating various manual, automated, electric, and propane powered equipment such as floor scrubbers, baler, pallet jacks, power jacks, walkie stacker, forklifts and fast unloader(motor driven roller conveyor).
  • Inspected work areas to keep free of hazards and maintain proper function of safety equipment.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Resolved conflicts between team members and addressed complaints or grievances.

Cap 1 Associate

Walmart
01.2019 - 01.2022
  • Delivered information on store items, departmental specifics and price points to customers.
  • Capped all items and put em on the sales floor shelves.
  • Rotated manufacturer products as needed.
  • Set recommended mark up rates, mark down rates and selling prices for merchandise.
  • Loaded and unloaded merchandise using a ladder, pallet jack, walkie stacker, forklift and power jack.
  • Trained new team associates in products and techniques according to Walmart procedures.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Demonstrated strong attention to detail while performing daily price changes, ensuring accuracy and consistency throughout the store.
  • Managed high-volume workload during peak times while maintaining a high level of accuracy in task completion.
  • Supported store operations by unloading trucks and accurately stocking shelves in a timely manner.

Commercial Driver DIY Sales Floor

Auto Zone
12.2012 - 09.2014
  • Transported components efficiently to meet commercial account timelines.
  • Facilitated communication and transactions within the commercial sales team.
  • Arranged goods systematically for optimal accessibility and inventory management.
  • Assisted customers with troubleshooting and vehicle maintenance advice.
  • Maintained a clean driving record by adhering to all traffic laws and practicing safe-driving techniques.
  • Completed daily route consisting of up to [Number] stops, focusing on safety and timeliness.
  • Conducted thorough pre-and post-trip vehicle inspections, identifying potential issues before they became problems.
  • Maintained accurate billing records and followed cash handling procedures including deposits and collections.

Education

High School Diploma -

Southwest High School
2003

Skills

  • Product display
  • Loading and unloading
  • Customer Service
  • Shipping and receiving operations
  • Order picking and processing
  • Warehouse logistics
  • Inventory replenishment
  • OSHA Safety procedures
  • Forklift operations
  • Customer focus
  • Coaching and mentoring

Certification

  • OSHA Forklift Certification
  • Walkie Stacker Training & Certification
  • OSHA Electric Pallet Jack Certification

Timeline

CAP 2 Team Lead

Walmart
01.2022 - 03.2025

Cap 1 Associate

Walmart
01.2019 - 01.2022

Commercial Driver DIY Sales Floor

Auto Zone
12.2012 - 09.2014

High School Diploma -

Southwest High School

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Jacob Morales