Summary
Overview
Work History
Education
Skills
Timeline
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Jacob Morris

Milton,FL

Summary

Transitioning from hands-on mechanical role in demanding environment, with proven ability to diagnose and resolve technical issues efficiently. Skilled in maintaining and repairing complex vehicle systems, ensuring reliability and performance. Seeking to apply these transferrable skills in new field, bringing strong foundation in problem-solving and technical expertise.

Developed strong customer service abilities and sales techniques in fast-paced retail environment. Excelled in understanding customer needs and providing tailored product recommendations. Seeking to transition into new field, bringing valuable interpersonal and sales skills to different setting.

I am aspiring to make my way through the ranks of the Army and further my education. I have a knack for finding efficient ways to complete most tasks and I do so in a timely manner.

Overview

2
2
years of professional experience

Work History

Wheeled Vehicle Mechanic (91B)

US Army Reserve
10.2024 - Current
  • Increased unit readiness by troubleshooting, diagnosing, and repairing mechanical issues promptly and efficiently.
  • Ensured safe operation of vehicles through meticulous inspections and adherence to safety protocols.
  • Reduced operational downtime by quickly identifying causes of malfunctions using diagnostic equipment.
  • Contributed to efficient shop operations by maintaining a clean, organized workspace for optimal productivity.
  • Troubleshot vehicle faults and successfully operated heavy diesel equipment.
  • Performed semi-annual and annual unscheduled services on {Humvee/HMMWV} and {MATV} vehicles.

Retail Footwear Sales Associate

Dick's Sporting Goods, Inc
09.2023 - 10.2024
  • Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
  • Drove team revenue totals by bringing in top sales numbers.
  • Enhanced shopping experience for individuals with disabilities by offering attentive assistance tailored specifically towards their unique requirements.
  • Assisted my fellow coworkers in their duties as well as completing mine before its due time each work day.
  • Recommended for promotion by multiple team leaders.
  • Assisted in inventory management, conducting regular stock checks and replenishing items as needed.
  • Confident in the use of cash registers and proficient in getting customers in and out of the store as quickly possible with their satisfaction in mind.

Education

No Degree - General Studies

Pensacola State College
Pensacola, FL
05-2028

High School Diploma -

Central School
Allentown, FL
05-2023

Skills

  • Preventive maintenance checks

  • Vehicle inspection procedures

  • Shop safety practices

  • Hand tool proficiency

  • Leadership and supervision

  • Continuous learning attitude

  • Parts inventory management

  • Patience and composure

Timeline

Wheeled Vehicle Mechanic (91B)

US Army Reserve
10.2024 - Current

Retail Footwear Sales Associate

Dick's Sporting Goods, Inc
09.2023 - 10.2024

No Degree - General Studies

Pensacola State College

High School Diploma -

Central School

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Jacob Morris