Experienced manager and trainer skillful in monitoring and managing daily business operations with focus on continuous improvement.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Consultant
John Roberts Toyota
07.2023 - Current
Licensed Insurance Broker
Symmetry Financial Group
10.2022 - 07.2023
Spent ample time with each customer, verbally reviewing and explaining documents for client comprehension.
Customized existing insurance programs to suit individual client needs by analyzing specific requirements.
Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
Sought out new clients and developed client relationships through networking, direct referrals, lead databases and cold calling.
Reviewed policy applications for errors and liaised with underwriters to facilitate quick completion of application process.
Business Manager
John Roberts Toyota
01.2020 - 10.2022
Communicated with customers and vendors positively with particular attention to problem resolution.
Oversaw office operations for organization by processing vital documentation. Also individuals with teamwork, Strategic Ideas, and Compliance
Implemented automation strategies for office operations, correspondence management, and schedule coordination with Third Party Processors.
Created, managed and executed business plan and communicated company vision and objectives to individuals with the goal of implementing and completing our mission.
Sales Consultant
John Roberts Toyota
01.2019 - 01.2020
Used consultative sales approach to understand customer needs and wants.
Responded to telephone, e-mail and in-person requests for information.
Followed up with existing customers to provide additional support, cold calls, and address concerns.
Provided sales and customer service assistance to walk-in traffic
Freight Distribution Trainer
Walmart Distribution Center
01.2017 - 01.2019
Demonstrated how to work everyday equipment and safety compliance
Trained individuals on how to work general tools and safety equipment. Trained new hires how to distribute freight and fill orders for stores.
Aided new hires in gaining certifications on safety and compliance
Education
Automotive Compliance Certification
Business Management Certification -
Bachelor of Operations Management - Supply Chain Logistics
Southern New Hampshire University
Hooksett, NH
12-2025
Associate of Science - General Studies
Motlow State Community College
Tullahoma, TN
2017
High School Diploma - undefined
Coffee County Central High School
Manchester, TN
2015
Skills
Administrative Management
Regulatory Compliance
Business Leadership
Lead Generation
Policy Implementation
Financial Statement Review
Verbal and Written Communication
Accountability
Knowledge of Profitability
Certification
Licensed Business Manager - 3 Years
Certified Sales Professional, John Roberts Toyota - 4 Years
Timeline
Sales Consultant
John Roberts Toyota
07.2023 - Current
Licensed Insurance Broker
Symmetry Financial Group
10.2022 - 07.2023
Business Manager
John Roberts Toyota
01.2020 - 10.2022
Sales Consultant
John Roberts Toyota
01.2019 - 01.2020
Freight Distribution Trainer
Walmart Distribution Center
01.2017 - 01.2019
Associate of Science - General Studies
Motlow State Community College
High School Diploma - undefined
Coffee County Central High School
Automotive Compliance Certification
Business Management Certification -
Bachelor of Operations Management - Supply Chain Logistics