Jacob Moyer
Bozeman,MT
Summary
Dedicated professional with demonstrated strengths in customer service, time management and trend tracking. Good at troubleshooting problems and building successful solutions. Excellent verbal and written communicator with strong background cultivating positive relationships and exceeding goals.
Overview
3
3
years of professional experience
Work History
Server/Bartender/Closing Manager
Ponderosa Social Club
04.2022 - Current
- Reconciled cash tills from dining sales as part of closing duties
- Trained new servers in company policies, guest service standards and best practices
- Provided exceptional customer service by addressing and resolving guest concerns or complaints
- Managed daily cash by collecting all cash proceeds from bartenders and servers, ensuring accuracy, and depositing funds into the safe
- Supervised closing procedures to ensure timely completion and adherence to standards, overseeing tasks such as inventory management, equipment, and facility security
Snow Plow Operator
Kirschapes
11.2021 - 03.2022
- Operated snow plow, shovel and blower to remove snow from 4 acres
- Obeyed traffic laws and safety requirements to maintain high level of safety for personnel and general public
- Worked during precipitation events, snowstorms and storm cleanup to meet demand
- Operated heavy equipment in extreme temperatures to effectively complete tasks and ensure operational efficiency
Education
Associate in Aviation Science (A.S.) - Aviation
Montana State University
Bozeman, Montana05.2024
High School -
Red Hook High School
Red Hook, New York06.2020
Skills
- Team member support
- Guest Engagement
- Exceptional Customer Service
- Professional Appearance
- Relationship Management
- Strong leadership
Flight Experience
Certificates & Ratings:
Commercial Pilot; ASEL; Instrument Airplane
Certified Flight Instructor
High Performance Endorsement
Restricted Radio Operator License
FAA First Class Medical
Part 61- No R-ATP
Total Hours.........................................299
Multiengine.........................................13
PIC.....................................................218
Instrument (Simulated & Actual)...........91
Cross Country......................................96
Night...................................................16
Solo.....................................................22
Dual Given............................................0
Timeline
Server/Bartender/Closing Manager
Ponderosa Social Club
04.2022 - Current
Snow Plow Operator
Kirschapes
11.2021 - 03.2022
Associate in Aviation Science (A.S.) - Aviation
Montana State University
High School -
Red Hook High School
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