Jacob Mrozik
Mount Prospect
Summary
Positive, adaptable, and reliable with strong commitment to teamwork and customer service. Understands importance of maintaining clean and organized environment, coupled with skills in handling transactions and providing excellent customer experiences. Aiming to contribute to positive team atmosphere and ensure customer satisfaction.
Overview
1
1
year of professional experience
Work History
Crew Member
AMC Theatres
12.2023 - Current
- Worked front counter
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Lifeguard/ Swim Instructor
River Trails Park District, Woodland Trails Pool
05.2024 - 09.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
No Degree -
John Hersey High School
Arlington Heights, IL05.2025
Skills
- Cleaning
- Self-discipline
- Interactive communication skills
- Safety awareness
Languages
Polish
Native or Bilingual
Timeline
Lifeguard/ Swim Instructor
River Trails Park District, Woodland Trails Pool
05.2024 - 09.2024
Crew Member
AMC Theatres
12.2023 - Current
No Degree -
John Hersey High School