Jacob Mundy
Lexington,KY
Summary
Driven and personable professional with a strong background in account management, customer relations, and field support. Known for building trust quickly, maintaining strong relationships, and consistently delivering a high level of service. Brings a hands-on mindset with the ability to learn new systems quickly, adapt in fast-paced environments, and take ownership of responsibilities. Combines strong communication skills with a reliable work ethic and a commitment to getting the job done right.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Architectural Draftsman/Designer
Mundy Creative Services
Lexington, KY
07.2016 - Current
- Was a key member of a large Architectural team worked on training and maintaining relationships throughout the company. Also innovating new and more efficient ways to boost productivity
- Supervised and conducted field surveys, inspections, and technical investigations to obtain data required to revise construction drawings.
- Delegated tasks to team members according to project requirements and employee strengths.
- Suggested changes to standard operational and working practices, providing leadership needed to develop and implement continuous improvements.
Account Executive
Midwest Systems & Service
Lexington, KY
08.2024 - 05.2026
- Developed tailored sales presentations to effectively communicate product benefits and drive client engagement.
- Cultivated strong partnerships with local businesses to expand service offerings and enhance customer loyalty.
- Directed management of multiple accounts to enhance operational efficiency and maintain organization.
- Facilitated team success by ensuring each member received necessary support and opportunities for growth.
Vacation Sales Representative
Bluegreen Vacations
Lexington, KY
01.2022 - 08.2024
- Accomplished Sales Representative with a proven track record of sales success. In my position with bluegreen I was one of the top representatives in my whole area.
- Worked closely with my fellow representative and sales manager to ensure a positive and productive culture
- Responsible for customer satisfaction and retention.
- Monitored industry trends and developments to ensure that customers were provided with the latest purchase options.
- Collaborated with clients to create customized itineraries based on their individual preferences and budget.
- Maintained all equipment including Laptops, POS, and Program access
Private Security Specialist
Michaela Marshall Entertainment
Lexington, KY
06.2021 - 03.2023
- Patrolled premises regularly to maintain order and establish security presence.
- Prepared detailed reports of security incidents and investigations.
- Investigated suspicious activity or possessions to safeguard assets and protect employees and guests.
- Provided personal escorts to personnel and visitors upon request.
- Trained in Boxing, Jui-Jitsu, and Deescalation Tactics
Energy Consultant
Paladin Design
Versailles, KY
07.2018 - 08.2021
- Identified and prioritized energy-saving measures.
- Quantified energy consumption to establish baselines for energy use and need.
- Analyzed technical feasibility of energy-saving measures, using knowledge of engineering, energy production, energy use, construction, maintenance, system operation, and process systems.
- Calculated potential for energy savings.
Education
High School Diploma -
JM High School
Versailles, KY07-2018
Skills
- Critical Thinking Skills
- Troubleshooting & Problem Resolution
- Decision Making
- Operational Efficiency
- Project & Task Management
- Team Leadership
- Customer Service
- Relationship Management
- Verbal Communication
- Interpersonal Skills
Languages
English
Native or Bilingual
Certification
- Revit
- Energy Pro 8
Timeline
Account Executive
Midwest Systems & Service
08.2024 - 05.2026
Vacation Sales Representative
Bluegreen Vacations
01.2022 - 08.2024
Private Security Specialist
Michaela Marshall Entertainment
06.2021 - 03.2023
Energy Consultant
Paladin Design
07.2018 - 08.2021
Architectural Draftsman/Designer
Mundy Creative Services
07.2016 - Current
High School Diploma -
JM High School