Jacob Munoz
Davenport,FL
Summary
Early-career professional with experience in grocery support, delivery operations, and guest service. Skilled in time management, team communication, and following safety standards. Brings a strong work ethic, careful attention to detail, and a commitment to dependable service that supports efficient daily operations.
Overview
4
4
years of professional experience
Work History
Grocery Clerk
Publix
Davenport, Florida
02.2026 - Current
- Assisted customers in locating specific products and answered grocery department questions to enhance customer experience.
- Escorted customers to appropriate aisles or shelves to assist with purchasing decisions.
- Stocked Publix grocery shelves with packaged goods and seasonal merchandise.
- Rotated perishable items following Publix freshness standards and date verification.
- Faced aisles and arranged displays for clean Publix store presentation.
- Executed instructions to organize merchandise displays, ensuring optimal product visibility and accessibility.
- Supported front-end team by assisting manager and co-workers with daily tasks, contributing to overall store efficiency.
Slide Attendant
Universal Orlando Resort
Orlando, FL
03.2025 - 02.2026
- Monitored water slide entry, enforcing safety procedures to ensure guest safety.
- Managed guest loading, ensuring proper spacing and ride readiness for a smooth experience.
- Provided pre-ride instruction to help keep all riders safe during slide use.
- Explained attraction rules and ride restrictions, enhancing guest understanding and compliance.
- Responded to guest inquiries with accurate information and assistance. and concerns calmly at the attraction.
Delivery Operations Associate
Holiday Inn Club Vacations
Orlando, FL
01.2023 - 04.2025
- Achieved consistent punctual delivery performance through meticulous attention to detail and follow-through.
- Ensured timely deliveries across multiple resort locations, adhering to service standards and accuracy requirements.
- Coordinated delivery assignments independently while collaborating with teammates to maintain smooth daily operations.
Education
High School Diploma -
Penn Foster
Orlando, FL01-2025
Skills
- Product knowledge
- Customer service
- Stock organization
- Product handling
- Store safety
- Attention to detail
- Time management
- Dependability
- Team communication
Timeline
Grocery Clerk
Publix
02.2026 - Current
Slide Attendant
Universal Orlando Resort
03.2025 - 02.2026
Delivery Operations Associate
Holiday Inn Club Vacations
01.2023 - 04.2025
High School Diploma -
Penn Foster