Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Barista
Red Dessert Dive
11.2024 - Current
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Operated espresso machines and commercial coffee brewers to create beverages.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Laboratory Retain
Camin Cargo Control
05.2024 - 10.2024
Worked flexible hours across night, weekend, and holiday shifts.
Worked with hazardous material such as gasoline, diesel, and crude oil.
Accumulated knowledge in inventory management systems.
Store Manager
The Teahouse Tapioca & Tea
06.2023 - 03.2024
Assisted with hiring, training and mentoring new staff members.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maximized sales by creating innovative visual merchandising displays and store layouts.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Assistant Manager
Sonic Drive-In
11.2017 - 02.2020
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Supervised day-to-day operations to meet performance, quality and service expectations.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Education
Associate’s Degree - Natural Science
San Jacinto Community College
06.2023
High School Diploma -
Crosby High School
05.2019
Skills
Friendly and outgoing
Attention to detail
Problem-solving
Team player
Active listener
Hospitality service expertise
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 20 staff members.
Promoted to Store Manager after 6 months of consistent performance.