Jacob Navarrete
Office Technology And Administration
Fullerton,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Coding Instructor
Coding Minds Academy
Irvine , CA
10.2022 - Current
- Applied innovative teaching methods to encourage student learning objectives.
- Created positive and safe learning environment for students by setting and enforcing classroom code of conduct.
- Created materials and exercises to illustrate application of course concepts.
- Assessed students' progress and provided feedback to enhance learning.
- Created excitement and enthusiasm in classroom by delivering engaging subject matter.
- Contributed to planning appropriate and engaging lessons for both classroom and distance learning applications.
- Incorporated instructional technologies in course delivery for both in-class and online instruction.
Administrative Assistant
Emma Borges Special Needs Trust
Santa Ana, CA
01.2021 - Current
- Ordered and managed medical supplies.
- Managing Workmen's Compensation policy.
- Scheduling doctor's appointments.
- Sorted and received incoming shipments of supplies.
- Ordering and managing supplies.
- Developed strategies to streamline and improve payroll.
- Assisted nurses and staff members with special tasks.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail.
- Managed electronic filing systems by routing various documents, taking messages and managing incoming and outgoing email.
- Reporting to EDD.
- Running and managing payroll.
- IT support.
- Creating and managing nurses and caregivers schedules.
Technical Support Engineer
AddOn Networks
Santa Ana, CA
06.2021 - 07.2022
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
- Explained technical information in clear terms to non-technical individuals to promote better understanding.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Served as primary point of contact for support relating to owned solutions and products.
- Met with team personnel to share details of discovered issues and recurrent custom complaints.
- Explained technical information in clear terms to promote better understanding for non-technical users.
- Provided guidance on installing and integrating new hardware components and software to remote clients.
Education
High School Diploma -
Napa Valley School District
Napa, CA 03.2015 - 04.2016
Medical Billing Certification - Medical Billing And Coding
Ashworth College
Georgia 12.2015 - 04.2016
Skills
Student needs assessment
Classroom presentations
Curriculum Development
Help Desk Operations
Desktop Technical Support
Application installations
Hardware and software installation
Desktop and laptop installations
PC refurbishment
Technical Support
Office administration
CSS
JavaScript
HTML
Programming
CMS management
Front End Web Development
Timeline
Coding Instructor
Coding Minds Academy
10.2022 - Current
Technical Support Engineer
AddOn Networks
06.2021 - 07.2022
Administrative Assistant
Emma Borges Special Needs Trust
01.2021 - Current
Medical Billing Certification - Medical Billing And Coding
Ashworth College
12.2015 - 04.2016
High School Diploma -
Napa Valley School District
03.2015 - 04.2016