Jacob Negovanna Sr.
Barrow
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
22
22
years of professional experience
1991
1991
years of post-secondary education
Work History
Manager
Ace Hardware top of the world
Barrow
01.2019 - 01.2025
- Supervised daily operations and staff activities in a high-volume retail environment.
- Managed inventory levels and ensured product availability on the sales floor.
- Trained and mentored new employees on customer service standards and procedures.
- Coordinated scheduling to optimize staff coverage during peak hours.
- Implemented safety protocols to maintain a secure shopping environment for customers.
- Developed merchandising strategies to enhance product visibility and appeal.
- Resolved customer inquiries and complaints with effective problem-solving techniques.
- Collaborated with suppliers to maintain quality standards and timely deliveries.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Coached, mentored and trained team members in order to improve their job performance.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Manager
Boynton office system
Barrow
12.2008 - 01.2019
- Supervised daily operations and staff activities in a high-volume retail environment.
- Managed inventory levels and ensured product availability on the sales floor.
- Trained and mentored new employees on customer service standards and procedures.
- Implemented safety protocols to maintain a secure shopping environment for customers.
- Resolved customer inquiries and complaints with effective problem-solving techniques.
- Implemented quality control measures to uphold company standards.
- Analyzed business performance data and forecasted business results for upper management.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Coordinated cross-departmental projects to ensure timely and successful completion.
- Analyzed market trends and competitor activity to inform business strategy.
- Resolved customer complaints and issues promptly, maintaining a positive brand image.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Conducted performance reviews for team members.
Maintenance Technician Intern
ASRC
Barrow
05.2003 - 12.2008
- Conducted regular inspections of equipment and systems for proper operation.
- Assisted in repairing and maintaining machinery and tools to ensure functionality.
- Collaborated with senior technicians on troubleshooting mechanical issues effectively.
- Maintained accurate records of maintenance activities and service requests.
- Supported the implementation of safety protocols and procedures during repairs.
- Operated various hand tools and power equipment safely and efficiently.
- Participated in team meetings to discuss ongoing maintenance projects and priorities.
- Helped train new interns on basic maintenance tasks and workplace safety standards.
- Provided support during installation projects by connecting wires and cables properly.
- Operated forklifts and other material handling equipment safely in order to move materials around the facility.
- Worked closely with engineers on design modifications that would improve safety or efficiency.
- Assisted in the ordering of spare parts for repairs and replacements.
- Responded promptly to emergency situations related to mechanical breakdowns or malfunctions.
- Inspected equipment for proper functioning and identified potential problems or hazards.
- Calibrated instruments to manufacturer's specifications to ensure accuracy of readings.
- Cleaned work areas after completing repair jobs to maintain a safe working environment.
- Estimated costs to repair machinery, equipment or building structures.
- Designed equipment to aid repair or maintenance of machines, mechanical equipment or building structures.
- Installed equipment to improve energy or operational efficiency of residential or commercial buildings.
- Set up and operated machine tools to repair or fabricate jigs, fixtures or tools.
- Diagnosed and corrected mechanical problems using blueprints, repair manuals or parts catalogs.
- Inspected, operated or tested machinery or equipment to diagnose machine malfunctions.
- Assembled, installed or repaired electrical or electronic components and pipe systems.
- Cleaned or lubricated shafts, bearings or other parts of machinery.
- Dismantled machines, equipment, or devices to access and remove defective parts.
- Performed routine maintenance by inspecting drives, motors or belts.
- Ordered parts, supplies or equipment from catalogs or suppliers.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Repaired machines, equipment or structures using tools or equipment.
- Changed HVAC filters and cleaned condensation drains to perform preventive maintenance on HVAC systems.
- Disassembled appliances to diagnose problems and facilitate repairs.
- Collaborated with building managers to assess ongoing needs and plan preventive maintenance schedules.
Education
Barrow High School
Barrow, AKSkills
- Inventory management
- Visual merchandising
- Employee training
- Safety protocols
Languages
English
Professional
Affiliations
Like to hunt and fish and processed food.
I've been a coach for middle school wrestling and assistant coach at the high school level for the last 16 years.
I like barbecue and grilling
Like spending time with family.
Working on projects.
References
References available upon request.
Timeline
Manager
Ace Hardware top of the world
01.2019 - 01.2025
Manager
Boynton office system
12.2008 - 01.2019
Maintenance Technician Intern
ASRC
05.2003 - 12.2008
Barrow High School
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