JACOB NESPOR
Fairhope,AL
Summary
Results-driven professional specializing in survey operations management. Led survey crews to ensure compliance with project specifications through effective oversight and quality control. Collaborated with engineers and contractors to achieve project goals while maintaining precise records and equipment for accurate data collection.
Overview
4
4
years of post-secondary education
12
12
years of professional experience
Work History
SURVEY PARTY CHIEF
THOMPSON ENGINEERING
Mobile, Alabama
08.2023 - Current
- Led survey crews for Thompson Engineering field projects, overseeing daily assignments to ensure accurate survey execution.
- Ensured survey precision for compliance with project specifications.
- Managed construction staking and quality control for multiple commercial and industrial jobsites, ensuring project deadlines were met through effective communication and progress meetings.
- Established control points using GPS, total stations, and level equipment.
- Collaborated with engineers, contractors, and project managers to align project goals and maintain workflow.
- Performed topographic and boundary surveys for Thompson Engineering clients.
- Maintained survey equipment and daily field records
SERVICE MANAGER
ARROW EXTERMINATORS
Robertsdale, Alabama
09.2020 - 08.2023
- Oversaw daily operations for the service department, addressed customer complaints, met all monthly service goals, coordinated weekly and monthly meetings, and conducted quality assurance reports on technicians to ensure compliance with company standards.
- Supervised field staff performance and streamlined daily service workflows to improve operational efficiency.
- Trained technicians on treatment procedures, safety, and customer service.
- Facilitated customer calls to improve service communication, scheduled appointments, and manage follow-up service requests.
SERVICE TECHNICIAN
ARROW EXTERMINATORS
Robertsdale, Alabama
04.2017 - 09.2020
- Prepared service routes and completed scheduled appointments across assigned territory.
- Conducted daily appointments in the region, met maintenance goals, and ensured timely, accurate paperwork completion.
- Communicated service findings and recommendations to customers in clear, professional language.
- Maintained accurate service records, treatment notes, and customer account documentation to support streamlined operations.
ASSISTANT STORE MANAGER
SWEAT TIRE COMPANY
Robertsdale, Alabama
09.2014 - 04.2017
- Led a team of employees, providing training and support to maintain high customer satisfaction levels.
- Engaged with customers to enhance sales performance and ensure daily operational goals were consistently achieved.
- Oversaw tire inventory management, coordinated parts orders, and organized stockroom to support efficient operations.
- Completed various responsibilities across different sites in Alabama, such as Robertsdale, Loxley, and Bay Minette.
- Reviewed sales paperwork and payment records for accuracy.
Education
STANDARD DEGREE -
ROBERTSDALE HIGH SCHOOL
Robertsdale, AL 08.2012 - 05.2016
Skills
- Site safety compliance
- Data collection
- Attention to detail
- Problem Solving
- Good Communication
- Time management
- Teamwork
- Dependable
- Strong Work Ethic
- Positive Attitude
Timeline
SURVEY PARTY CHIEF
THOMPSON ENGINEERING
08.2023 - Current
SERVICE MANAGER
ARROW EXTERMINATORS
09.2020 - 08.2023
SERVICE TECHNICIAN
ARROW EXTERMINATORS
04.2017 - 09.2020
ASSISTANT STORE MANAGER
SWEAT TIRE COMPANY
09.2014 - 04.2017
STANDARD DEGREE -
ROBERTSDALE HIGH SCHOOL
08.2012 - 05.2016