Dynamic Data Entry Team Manager at OnPoint Medical Billing with a proven track record in quality assurance and team management. Detail-oriented and organized, I excel in training staff and optimizing billing processes, ensuring timely payments and compliance. My leadership fosters a productive environment, enhancing accuracy and efficiency in operations.
Overview
20
20
years of professional experience
Work History
Medical Billing Manager
OnPoint Medical Billing
03.2020 - Current
Managed the full revenue cycle, demonstrating proficiency in key platforms, including Total MD and Trizetto, complemented by daily utilization of various insurance carrier portals.
Coordinated and optimized team workflow, scheduling, and distribution of tasks; provided comprehensive training and coaching for new staff, enhancing overall team competence and efficiency.
Implemented rigorous Quality Assurance (QA) protocols to verify charge entry accuracy and ensure appropriate claim reimbursement, safeguarding financial integrity.
Oversaw the entire new patient and provider documentation process, managing the intake, sorting, and preparation of provider billing documentation for data entry.
Generated and analyzed complex financial revenue and billing reports, providing critical insights to management for cash flow optimization and strategic decision-making.
Processed and reconciled all patient and insurance remittances, ensuring accurate and timely application of payments.
Collaborated with providers to compile and verify Weekly and Monthly Census reports for operational and financial analysis.
Maintained direct oversight of multiple account portfolios, ensuring strict adherence to timely filing requirements and accurate billing/payment reconciliation.
Assistant Billing Manager
Advanced Orthopedics & Sports Medicine of SWFL
03.2024 - 08.2024
Assisted in overseeing daily billing operations, ensuring accurate and timely invoicing for clients and internal departments.
Reviewed and verified invoices, billing statements, and account reconciliations to maintain compliance with company policies and contractual agreements.
Supported the Billing Manager in monitoring accounts receivable, resolving billing discrepancies, handling insurance appeals, and reducing outstanding balances.
Collections calls, scheduling payment arrangements, patient information phone calls, write offs on aged and unpaid balances.
Helped prepare monthly and quarterly billing reports, analyzing trends and identifying opportunities for improvement.
Maintained detailed billing records and documentation in accordance with audit and regulatory requirements.
Contributed to process improvements and system updates to enhance billing accuracy and turnaround time.
General Manager of Operations
R.A.N Construction
05.2006 - 12.2019
Strategic Client Engagement: Collaborated directly with customers to define project scope, structure job specifications, and coordinate necessary resources (designers, contractors).
Operational Administration: Executed core clerical and financial duties, including contract generation, invoicing, materials documentation, data entry, and processing customer payments.
On-site Project Support: Provided active, hands-on support for project execution, including supervising on-site personnel and contractors, performing light demolition and job site organization, and ensuring adherence to safety and quality standards.
Licensed Practical Nurse - Team Lead - Coordinator
Dufraine Home Care
05.2015 - 12.2018
In home end of life care provider - Overnights.
Administration of prescribed medications, pain relief etc.
Customer Service: Work hand in hand with families to insure comfort and best possible care for their family member.
Coordinate coverage of Nursing staff to insure proper coverage at all times and a proper match between patient and provider.
Per Diem providing care when short staffed or for a complex case when assistance needed.
Inventory of materials, placing orders, food shopping, cleaning of the home and overall organization.
Education
Licensed Practical Nurse
OCM Boces
Syracuse, NY
08-2014
Onondaga Community College
Syracuse, NY
09-2010
Certified Nurses Assistant
Mohawk Valley Community College
Utica, NY
Skills
Detail Oriented
Organized
Management of a Team
Punctuality - Following a Schedule
Timeline
Assistant Billing Manager
Advanced Orthopedics & Sports Medicine of SWFL
03.2024 - 08.2024
Medical Billing Manager
OnPoint Medical Billing
03.2020 - Current
Licensed Practical Nurse - Team Lead - Coordinator
Medical Biller, Accounts Receivable at Ashron Billing INC, Medical Billing Concepts INCMedical Biller, Accounts Receivable at Ashron Billing INC, Medical Billing Concepts INC